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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in providing practical HR advice, building strong business partnerships, and managing employee relations matters effectively. Proficient in applying HR policies consistently while supporting managers in capability-building and change management processes.
Highest-signal resume keywords
HR Policy ApplicationEmployee Relations ManagementPeople Manager Capability BuildingClear CommunicationSolutions-Focused Advisory
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
HR Policy KnowledgeEmployee RelationsPerformance Improvement PlansSick Absence ManagementCase DocumentationChange ManagementProcess ImprovementRisk Awareness
Soft Skills
JudgementCoaching SkillsExecution DisciplineAbility to Handle Multiple Priorities
Industry Keywords
HR TransformationBusiness Change ExecutionFast-Paced EnvironmentManager Capability Building
About the role
Key responsibilities & impact- Provide responsive, practical people-related advice to people managers
- Ensure consistent and fair application of HR policies
- Lead day-to-day employee matters and build manager capability to prevent and resolve issues
- Manage informal and formal individual employee cases up to defined complexity
- Ensure case consistency, documentation, and appropriate escalation or consultation with specialist Employee Relations resources
- Support HR Business Partners with local execution of business change requirements
- Implement global tools and programmes with appropriate local nuances
- Advise managers on sick absence management, performance improvement plans, and standard redundancy or exit processes
- Advise on non-standard or complex policy application queries
- Identify case trends and provide local insights for process improvements
- Support delivery of people manager capability-building and guidance
- Support the HR transformation and change management process
Requirements
What you’ll need- Proven experience providing practical HR advice and building strong business partnerships
- Experience sensitively leading employee relations matters, including performance, conduct, and absence, through to resolution
- Solid track record applying HR policies consistently and fairly
- Sound judgement on policy nuances
- Experience building people manager capability to handle people-related matters effectively
- Experience working in a fast-paced environment
- Ability to handle multiple priorities and deliver responsive, high-quality day-to-day HR support
- Solid understanding of HR policies and processes
- Clear and confident communication
- Practical, solutions-focused advisory and coaching skills
- Sound judgement, risk awareness, and execution discipline
- Ability to travel, as the role covers a large part of IOI
Benefits
Comp & perks- Flexibility to support wellbeing and balance priorities from day one
- Reasonable adjustments available during the application process