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Mental Health Specialist
Dialogue en Route. Assess the needs and requests of members on the platform .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in mental health support and intervention, with a strong focus on motivational interviewing and resource navigation. Possesses a solid understanding of community resources and patient safety in member-facing roles.
Highest-signal resume keywords
Bachelor's Degree In Mental Health2+ Years Of Intervention ExperienceMotivational InterviewingKnowledge Of Community ResourcesProficiency With Computer Tools
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Intervention ExperienceMental Health SupportResource NavigationPamphlet DevelopmentPatient Safety
Soft Skills
AutonomyProfessionalismVersatility
Industry Keywords
Community ResourcesHealth Care JourneyShort-Term InterventionsMember Support
About the role
Key responsibilities & impact- Assess the needs and requests of members on the platform
- Accompany members in their health care journey in collaboration with other professionals
- Support members in achieving objectives using a motivational interviewing approach
- Navigate members to complementary resources
- Participate in and develop the database of community/public resources in Canada
- Develop pamphlets on mental health
- Ensure patient safety in the member-facing role
Requirements
What you’ll need- A Bachelor's degree in a mental health or human relations field
- 2+ years of intervention experience as a social worker or other related experience
- Comfortable with short-term interventions and mental health issues
- Availability to work a minimum of 8 hours per week, up to 32 hours, during the day, evening up to 8 pm, and weekends
- Very good knowledge of community and institutional resources
- Proficiency with computer tools
- Ability to work in an environment that encourages autonomy, professionalism, and versatility
Benefits
Comp & perks- Access to the Dialogue app and virtual mental health support for you and your family
- Benefits plan
- Health spending account
- Dental coverage
- Fitness reimbursement
- 4 weeks vacation
- 9 wellness days
- 1 volunteer day
- Hybrid work: 3 days/week in our Montreal or Toronto offices, excluding remote roles
- Work abroad up to 4 weeks/year
- Incentive plans
- Referral bonuses
- RRSP matching
- Learning via Coursera
- External training budget
- Mentorship
- Optional parental leave top-up