Office Coordinator

DICKINSON

. Serve as the first contact for students, parents, faculty, and staff interacting with the Registrar’s Office .

Posted 10/28/2026full-timeCarlisle • Pennsylvania • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong front-line customer service and administrative support skills, with the ability to process academic forms and manage student employee coordination effectively. Proficient in maintaining office procedures and documentation management.

Highest-signal resume keywords

Front-Line Customer ServiceAdministrative SupportStudent Employee SupervisionOffice Procedure MaintenanceDocument Processing

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Document ManagementForm ProcessingScript ExecutionAppointment SchedulingTranscript Request Processing

Soft Skills

PersonableProfessionalKnowledgeable

Tools & Technologies

Content 7

Certifications & Qualifications

High School DiplomaAssociate's Degree

Industry Keywords

Registrar's Office FunctionsFERPA ComplianceEmergency PlansStudent CoordinationAdministrative Forms

About the role

Key responsibilities & impact

Serve as the first contact for students, parents, faculty, and staff interacting with the Registrar’s Office
Greet visitors, answer questions, direct inquiries, and supervise student workers
Monitor, answer, and direct phone calls, emails, and walk-in inquiries
Schedule individual appointments for the Associate Registrar
Provide directional support to students in person and remotely when needed
Assist with Registrar’s Office/Biddle House functions
Communicate with faculty and students about approvals and missing documentation
Process Enrollment in Another Institution, FERPA Recommendation Letter, Pass/Fail, Permanent Home address change, and deceased alumni forms/notices
Maintain standard email responses and prepare and distribute Dean’s List letters
Open, sort, distribute, scan, and file mail and documents in Content 7
Hire and supervise student employees, including interviewing, scheduling, training, time approval for pay, and coordinating duties
Maintain office procedure manuals and annual check-off lists
Update and maintain the department emergency plan and coordinate building information with other departments and DPS
Coordinate and post AP, language, math, chemistry, and music placement and credit information
Process transcript requests
Assist with section creation
Execute scripts related to job functions
Perform other assigned duties

Requirements

What you’ll need

High school diploma or equivalent, required
1–3 years work experience
Personable, professional, and knowledgeable of Registrar’s Office functions
Ability to provide front-line customer service and administrative support
Ability to monitor, answer, and direct phone calls, emails, and walk-in inquiries
Ability to process academic and administrative forms and resolve documentation issues
Ability to hire, supervise, schedule, train, and coordinate duties of student employees
Ability to maintain office procedure manuals, check-off lists, and emergency plans
Preferred: Associate's degree
Preferred: Ability to execute scripts related to job functions

Benefits

Comp & perks

Comprehensive medical insurance plan
Life insurance
Flexible spending accounts
Generous time off
Parental leave
Homebuyer assistance
Tuition benefits for eligible employees and dependent children under the age of 24
College contribution of 8% of base salary to a retirement account upon eligibility
Additional 0.5% matching retirement contribution
Immediate and full vesting of all money paid by the college into the employee’s retirement plan