Director of Development – Automation

Digacore Technology Consulting

. Lead the Development & Automation team across AI client services, internal data/reporting, and a client-facing software product .

Posted 11/1/2026full-timeRemote • Texas • United StatesLead💰 $150,000 - $180,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading technical teams and driving automation and AI solutions, with a strong focus on implementing SOPs, KPIs, and client engagement. Proven ability to manage product delivery and ensure compliance in a fast-paced environment.

Highest-signal resume keywords

7+ Years In Automation, Development, Data, Or Technical Operations3+ Years Leading A Technical TeamStrong Technical Grounding In M365/Azure, Power Platform, Power BIExperience Shipped AI, Automation, Or Software With Measurable ResultsClient-Facing Work Involving Data, Security, And Compliance

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Hard Skills

AutomationDevelopmentData OperationsTechnical LeadershipSOP ImplementationKPI TrackingAI SolutionsSoftware DeliveryIntegrationsClient Engagement

Soft Skills

CoachingAccountabilityCommunicationProblem-SolvingAdaptability

Tools & Technologies

M365AzurePower PlatformPower BIAPIs

Industry Keywords

MSPSaaSMulti-Client ServiceData PrivacyCompliance

Tech Stack

Tools & technologies

Azure

About the role

Key responsibilities & impact

Lead the Development & Automation team across AI client services, internal data/reporting, and a client-facing software product
Assess team strengths, establish ownership, and manage direct reports
Create and implement SOPs and guidelines for intake, prioritization, delivery, documentation, and handoffs
Define and track KPIs including deployment time, delivery performance, time saved, adoption, and ROI
Run the weekly delivery cadence and provide monthly status reporting to the CTO
Own prioritization and roadmap decisions across all three workstreams
Lead client AI engagements from assessment and setup through training and custom builds
Oversee product releases with the Product Owner and developers
Support the data warehouse and leadership scorecard
Serve as escalation point for client security, compliance, and data privacy issues
Partner with leadership to identify manual work and develop automation and AI solutions
Grow the team through role definition, hiring, and onboarding
Own tooling and vendor decisions, budget input, and capacity planning
Report to the CTO

Requirements

What you’ll need

7+ years in automation, development, data, or technical operations
3+ years leading a technical team with direct reports
Experience coaching, ensuring accountability, and running a delivery cadence
Track record of implementing SOPs, operating rhythms, and KPIs and driving adoption
Experience leading people more technical than you
Shipped AI, automation, or software with measurable results
Strong technical grounding in M365/Azure, Power Platform, Power BI, APIs, and integrations
Comfortable with client-facing work involving data, security, and compliance
Ability to translate non-technical stakeholder needs into delivered solutions
Ability to thrive in a lean, fast-moving environment
MSP, SaaS, or multi-client service experience preferred
Software product delivery or data/BI leadership background preferred

Benefits

Comp & perks

Real career growth
Autonomy to own projects and make decisions
Collaborative culture
Nationwide medical, dental, life, and LTD insurance (we cover LTD + life 100%)
Generous PTO + Mental Health Days
401(k) with company match
HSA & FSA options
Paid training & certification assistance
$500 sign-on bonus
Quarterly team events and career coaching