Account Manager II

Digi International

. Own the run-rate of an assigned territory by identifying, qualifying, and closing mid-market opportunities through Digi’s 2-tier channel .

Posted 10/9/2026full-timeRemote • United StatesJuniorMid-Level💰 $67,000 - $101,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing the full sales cycle, from lead generation to closing deals, while maintaining accurate opportunity data in NetSuite. Proven ability to build and manage a sales pipeline, engage with channel partners, and support customer renewals effectively.

Highest-signal resume keywords

Inside Sales ExperienceNetSuite ProficiencyTerritory ManagementPipeline DevelopmentRelationship-Building Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Cycle ManagementLead QualificationOpportunity Data ManagementQuote GenerationUpsellingCross-SellingForecast Accuracy

Soft Skills

Strong CommunicationResults-Oriented MindsetAbility to Manage Multiple Priorities

Tools & Technologies

CRM SystemsAI-Powered Tools

Industry Keywords

Mid-Market Opportunities2-Tier Channel ModelSubscription-Based BusinessCustomer EngagementCustomer Success

About the role

Key responsibilities & impact

Own the run-rate of an assigned territory by identifying, qualifying, and closing mid-market opportunities through Digi’s 2-tier channel
Manage the full sales cycle from lead to close
Maintain accurate opportunity data in NetSuite, including clear next steps and current activity notes
Respond to inbound and outbound leads within 72 business hours
Qualify opportunities using defined criteria and build early-stage pipeline through consistent outreach and research
Partner with the Regional Sales Manager to progress leads and hand them off or close them efficiently
Support larger opportunities by generating quotes, coordinating with distributors and channel partners, and tracking deal progress
Mine the existing install base for upsell, cross-sell, and seat expansion opportunities
Coordinate with channel partners to increase customer engagement and awareness of Digi’s solution set
Support proactive renewal conversations, flag at-risk accounts, and partner with Customer Success for seamless renewals
Maintain pipeline hygiene and forecast accuracy for new business and renewals
Use NetSuite and internal systems to manage opportunities, create quotes, and maintain customer data
Adopt AI-powered tools to improve workflow efficiency and uncover insights

Requirements

What you’ll need

2–5 years of experience in inside sales, business development, account management, or sales support
Preferably experience in a technology or subscription-based business
Proven ability to manage a territory, build pipeline, and close deals in a fast-paced environment
Strong communication and relationship-building skills with a results-oriented mindset
Comfortable working through a 2-tier channel model involving distributors and resellers
Ability to manage multiple priorities, deadlines, and stakeholders with precision
Comfort working cross-functionally with Field Sales, Marketing, Operations, and Customer Support teams
Proficiency with CRM systems is desired; NetSuite experience strongly preferred
Must be in the Continental United States
Must have valid work authorization in the United States at the time of application
Visa sponsorship is unavailable

Benefits

Comp & perks

Short-term incentive program
New hire stock award
Paid parental leave
Open (uncapped) PTO
Hybrid work environment
Medical, health and wellbeing offerings
Competitive compensation offerings