Revenue Operations Manager

Digi International

. Partner with Account Executives and Account Managers on quoting for new business, renewals, and upsell .

Posted 10/14/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in revenue operations, including managing quote-to-cash processes, optimizing billing systems, and conducting analytical reporting. Proficient in utilizing CRM tools like HubSpot and Stripe to enhance operational efficiency and drive revenue growth.

Highest-signal resume keywords

Revenue Operations ManagementCRM Administration (HubSpot, Salesforce)Subscription Billing (Stripe)Dashboard Creation (Tableau, Mode)Cross-Functional Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Revenue OperationsSales OperationsBusiness OperationsQuoting Tools (CPQ)Usage-Based BillingAnalytical SkillsDashboard BuildingProcess ImprovementData AnalysisStrategic Planning

Soft Skills

Solutions-Oriented MindsetDetail-Oriented ApproachInfluencing SkillsStakeholder ManagementCross-Functional Collaboration

Tools & Technologies

HubSpotSalesforceStripeTableauMode

Industry Keywords

B2B SaaSHardware-Plus-SubscriptionRevenue SystemsChurn AnalysisOperational Flows

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

Partner with Account Executives and Account Managers on quoting for new business, renewals, and upsell
Build a proactive strategy to identify and mitigate churn risk ahead of renewal
Manage paid self-service accounts end to end, optimizing operational flows, pricing, and upgrade paths
Co-own Particle by Digi's HubSpot instance and ensure forecasting accuracy
Manage pipeline stage governance, territory and account assignment, and quote-to-cash handoffs
Work with Growth Engineering and Systems Engineering to create and maintain expansion and risk signals
Own quote-to-cash operations for commercial and self-serve billing
Review monthly Enterprise invoices and manage Growth Plan usage-based billing
Monitor usage daily, update Stripe subscriptions, and bill overages in arrears
Support deal desk functions, including quoting, pricing exceptions, approval workflows, and drafting initial order forms
Conduct win/loss and churn analysis and translate insights into process or tooling improvements
Design and maintain analytics and reporting dashboards for pipeline health, forecast accuracy, expansion, and churn risk
Evaluate, recommend, and help administer revenue systems and tooling
Set up and maintain internal RevOps systems and tooling as the stack evolves
Document processes and systems in runbooks

Requirements

What you’ll need

4+ years of experience in revenue operations, sales operations, or business operations
Ideally experience in B2B SaaS or a hardware-plus-subscription business
Hands-on experience administering a CRM such as HubSpot or Salesforce
Familiarity with CPQ or quoting tools
Experience with subscription or usage-based billing platforms such as Stripe is a plus
Experience supporting renewal, upsell, or self-serve/PLG pricing motions is a plus
Strong analytical skills
Experience building dashboards and reporting in Tableau, Mode, or an equivalent BI platform
Experience designing and improving cross-functional revenue processes and driving adoption without formal authority
Data-driven and detail-oriented approach
Ability to work across diverse stakeholders
Solutions-oriented mindset
Excellent cross-functional communication and influencing skills
Ability to navigate organizational boundaries
Comfort with strategic planning and hands-on execution
Bachelor's degree in Business, Finance, Analytics, or a related field, or equivalent practical experience

Benefits

Comp & perks

Remote work arrangement
Full-time employment