Security Operations Specialist

Digicel Group

. Perform level-1 triage of alarms, events, and threats escalated by the SOC and globally deployed SIEM .

Posted 10/27/2026full-timeKingston • JamaicaJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in security operations, incident response, and vulnerability management, with a strong foundation in IT and network security principles. Proficient in collaborating with cross-functional teams to enhance security practices and ensure compliance across various platforms.

Highest-signal resume keywords

Incident Response ManagementVulnerability ManagementNetwork Security PrinciplesSecurity ComplianceSecurity Reporting

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Security OperationsVulnerability ScanningNetwork SecurityEndpoint ProtectionSystem HardeningTCP/IPUnix/LinuxWindows Operating SystemsCloud Computing SecurityPacket Analysis

Soft Skills

Analytic SkillsDocumentation SkillsTask Prioritization

Tools & Technologies

SIEMFirewallsIDSAntivirusAzure Networks

Certifications & Qualifications

CISACISSPCISMGIACCompTIA Security+Azure Fundamentals

Industry Keywords

Security MethodologiesCompliance RegulationsIncident ManagementThreat LandscapeSecurity Vulnerabilities

Tech Stack

Tools & technologies

AzureCloudFirewallsLinuxTCP/IPUnix

About the role

Key responsibilities & impact

Perform level-1 triage of alarms, events, and threats escalated by the SOC and globally deployed SIEM
Action mitigation plans according to SLA for malware, insider threats, external compromise, and other threats
Maintain and troubleshoot security systems across market networks, endpoints, and user accounts
Track security-tool coverage and assist with deployments, upgrades, changes, and global projects
Track and report security non-compliance related to endpoint coverage, device hardening, Active Directory accounts, and other assigned areas
Provide security guidance to remediate incidents and issues within SLA
Coordinate stakeholder responses to emergency threats involving firewalls, IDS, access control, email threat protection, and antivirus
Collaborate with IT, Technology, Service Desk, and application owners across all countries on security matters
Report security incidents and the global threat landscape to the Group Security Operations Manager
Manage and maintain the vulnerability scanning platform, configure and control scans, produce market-level reporting, provide remediation guidance, and track follow-up
Assist with findings from security tests, assessments, reports, and KPIs
Promote and support good security practices across Digicel entities
Collect logs and evidence for investigations and provide support as needed
Perform other duties as assigned

Requirements

What you’ll need

Bachelor’s degree in IT/Computer Science, or equivalent education and/or experience
1+ years experience in IT/Network Administrator or equivalent knowledge, or one year of experience in IT Security domains (Network security, security operations, compliance and regulations)
Excellent analytic skills
Excellent reporting and documentation skills
Ability to prioritize tasks
Good general knowledge of IT and networked systems: web servers, Active Directory, mail servers, file servers, databases
Good knowledge of Unix/Linux and Windows operating systems and their security
Working knowledge and understanding of network and application security principles
Working knowledge of TCP/IP, common internet protocols and applications
Knowledge of virtualized/cloud computing (IaaS, SaaS, PaaS), Azure networks and their security
Familiarity with network protocols and packet analysis tools
Knowledge of security methodologies, processes, and technical security solutions including firewalls, endpoint protection, system hardening, DDoS protection, and intrusion detection systems
Understanding of cloud-based critical infrastructure systems security threats
Familiarity with security vulnerabilities, advisories, incidents, penetration techniques, attack vectors, and countermeasures
Industry-accepted certifications preferred, such as CISA, CISSP, CISM, GIAC, CompTIA Security+, or Azure Fundamentals