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IT Delivery Manager
Digital Catapult. Manage end-to-end delivery of IT systems and products, ensuring alignment with scope, timeline, and budget .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing end-to-end delivery of IT systems and products, ensuring alignment with business objectives, timelines, and budgets. Proficient in stakeholder management, vendor relations, and implementing change initiatives within technology environments.
Highest-signal resume keywords
End-To-End Delivery ManagementStakeholder ManagementJira and Confluence ProficiencyService Delivery ExcellenceScrum / Agile Management Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
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Hard Skills
Requirements DefinitionChange Initiative ExecutionRisk Monitoring and MitigationTechnical AdaptabilityProblem-Solving
Soft Skills
Strong Communication SkillsCustomer-Focused Mindset
Tools & Technologies
Atlassian ToolsSaaS Platforms
Certifications & Qualifications
Scrum / Agile Management CertificationBaseline Personnel Security Standard (BPSS) Clearance
Industry Keywords
IT Systems DeliveryVendor ManagementOperational PerformanceCross-Functional CollaborationDelivery Roadmaps
About the role
Key responsibilities & impact- Manage end-to-end delivery of IT systems and products, ensuring alignment with scope, timeline, and budget
- Coordinate functional and non-functional requirements with the internal IT Team and external departmental stakeholders
- Own and maintain delivery artefacts and events, including prioritisation, delivery roadmaps, backlogs, and schedules
- Own procurement of new systems and renewals of existing systems and SaaS tool inventory and supplier renewal schedules
- Facilitate backlog refinement and ensure deliverables meet functional expectations and business objectives
- Monitor risks and implement mitigation strategies as part of project governance
- Act as the key link between the IT Team and business stakeholders
- Drive deployments, upgrades, and continuous improvement across infrastructure, SaaS platforms, devices, and security operations
- Report to the Head of IT and lead delivery planning and cross-functional collaboration
- Own the roadmap supporting operational and scalable internal systems
Requirements
What you’ll need- Experience working within the technology industry or alongside tech teams
- Experience using Jira, Confluence and other Atlassian tools
- Proven track record managing external vendors and suppliers and holding them to SLAs
- Solid background in planning and executing change initiatives
- Strong stakeholder management and communication skills with a customer- and solution-focused mindset
- Previous experience leading end-to-end delivery of IT projects
- Demonstrated excellence in service delivery and operational performance
- Previous experience in requirements definition and management
- Strong technical adaptability and problem-solving skills with the ability to understand new technologies
- Scrum / Agile management certification desirable but not essential
- Must successfully complete Baseline Personnel Security Standard (BPSS) clearance before starting employment
Benefits
Comp & perks- 25 days annual leave, Bank Holidays and 3 days between Christmas and New Year
- Double-matched pension up to 10% of your salary
- Discretionary company bonus
- 4% of your salary to use towards selecting benefits, including health cash plan, Private Medical Insurance, buying holiday, and topping up your pension
- E-Vehicle Scheme
- Cycle2Work
- Tech Scheme
- Gym Discounts
- Give As You Earn
- PerkPal
- Life insurance 4x salary
- Free to access EAP & Financial Wellbeing advice
- Enhanced maternity and paternity leave
- Hybrid working with great offices to work from 2 days per week
- Investment in ongoing learning and development
- Company social events throughout the year
- Free office snacks
- Employee-led affinity groups and Equity, Diversity and Inclusion initiatives
- Football team, running and climbing groups, and volunteering activities