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Social Media Supervisor
Digital Media Management. Lead and communicate client social media strategy, brand voice and tone, content strategy, and community management .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in social media strategy, community management, and client relationship building, with a strong understanding of gaming culture and audience engagement across various platforms. Proven ability to lead teams, manage projects, and deliver integrated campaigns that resonate with passionate fanbases.
Highest-signal resume keywords
Social Media StrategyCommunity ManagementClient Relationship ManagementTeam LeadershipGaming Culture Expertise
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Social Media ManagementContent StrategyCampaign DevelopmentQuality AssuranceProject ManagementCross-Functional CollaborationTimeline DevelopmentIntegrated Campaign ComponentsAudience EngagementFandom Building
Soft Skills
Client CommunicationRelationship ManagementMentoringCollaborationAdaptability
Tools & Technologies
TikTokInstagramYouTubeXRedditDiscord
Industry Keywords
Gaming Marketing EcosystemAAA GamingConsole GamingPC GamingEntertainment PropertiesFandom Communities
About the role
Key responsibilities & impact- Lead and communicate client social media strategy, brand voice and tone, content strategy, and community management
- Build relationships with day-to-day clients and understand their business objectives, marketing priorities, audiences, and expectations
- Manage and mentor a team of Social Media Managers
- Translate campaign moments, announcements, creative assets, and marketing beats into social-first storytelling
- Provide quality assurance across social content calendars, copy, publishing, and community management
- Lead and optimize account operations, including timelines, approvals, deliverables, and cross-functional workflows
- Partner with creative, strategy, talent, and community teams to develop ideas authentic to gaming audiences
- Manage scope and fulfill client obligations
- Identify opportunities to build fandom, encourage conversation, and deepen audience engagement
- Stay connected to gaming culture, platform behaviors, emerging formats, industry conversations, and online gaming communities
- Help navigate fan feedback and community sentiment for entertainment and gaming properties
Requirements
What you’ll need- Applicants must reside in the United States
- Must be authorized to work in the U.S.
- 4–5 years of experience in social media, preferably within an agency environment
- Strong personal affinity for gaming and gaming culture is required
- Previous professional experience working with gaming, entertainment, or highly engaged fandom communities is strongly preferred
- General understanding of the gaming marketing ecosystem, including announcements, trailers, launch campaigns, creators, community engagement, and ongoing social storytelling
- Familiarity with AAA gaming and the console/PC landscape
- Interest in action, shooter, or narrative-driven titles is a plus
- Strong understanding of gaming audiences across TikTok, Instagram, YouTube, X, Reddit, Discord, and other community-driven spaces
- Experience supporting brands or properties with passionate existing fanbases
- Ability to develop and maintain timelines, assets, approvals, and integrated campaign components
- Ability to manage multiple projects and tight deadlines
- Experience leading cross-functional campaigns and projects
- Experience leading and mentoring social media managers
- Strong client communication and relationship-management skills
- Ability to collaborate and work as part of an integrated team
- Availability Monday–Friday, 9am–5pm PST
Benefits
Comp & perks- DMM pays 100% of employee medical, dental, and vision premiums
- DMM covers 40% of dependent premium costs
- Employer-paid life insurance
- Tax-advantaged health savings account (HSA)
- 401(k) plan with automatic enrollment at 3% of salary and full employer match of the first 3% contribution, fully vested
- Paid family leave
- Unlimited vacation
- 10 sick days
- 5 mental health days
- DMM Fridays: opportunity to sign off early at 2pm on Fridays
- DEI-specific training
- Employee resource groups (ERGs)
- Generous donation match to non-profits of employee interest
- Extensive onboarding across multiple departments
- Frequent training on the latest tools and trends