IT Support Intern

Digital Planet

. Diagnose and troubleshoot hardware, software, and network problems encountered by users .

Posted 10/2/2026internshipWoodmead • South AfricaEntry Level💰 ZAR 5,500 per monthWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in diagnosing and troubleshooting hardware, software, and network issues while managing IT assets and ensuring network security. Capable of providing end-user training and maintaining a secure IT environment through effective collaboration and technical support.

Highest-signal resume keywords

Technical Support KnowledgeDiagnosing Hardware ProblemsNetwork Security MeasuresEnd-User TrainingIT Asset Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Troubleshooting SoftwareNetwork ConfigurationSystem UpdatesSoftware InstallationsHardware UpgradesData Backup SolutionsUser Access ManagementNetwork Infrastructure Management

Soft Skills

Timely AssistanceGuidanceCollaboration

Tools & Technologies

Antivirus SoftwareFirewallsAccess Controls

Industry Keywords

IT EnvironmentTechnical IssuesHardware LicencesInventory Management

Tech Stack

Tools & technologies

Firewalls

About the role

Key responsibilities & impact

Diagnose and troubleshoot hardware, software, and network problems encountered by users
Provide timely assistance, guidance, and resolutions to minimize workflow disruption
Perform routine maintenance, including system updates, software installations, and hardware upgrades
Manage and maintain the organisation’s network infrastructure
Set up and configure network devices
Manage user access and permissions
Implement and maintain network security measures
Implement and maintain data backup solutions
Provide training and guidance to end-users on hardware, software, and applications
Manage IT assets, including hardware, software licences, and inventory
Maintain a secure IT environment using antivirus software, firewalls, and access controls
Collaborate with colleagues and teams to resolve complex technical issues, share knowledge, and contribute to IT projects

Requirements

What you’ll need

Internship role
Technical support knowledge covering hardware, software, and networks
Ability to diagnose and troubleshoot hardware, software, and network problems
Ability to perform system updates, software installations, and hardware upgrades
Ability to configure network devices and manage user access and permissions
Knowledge of network security measures
Ability to implement and maintain data backup solutions
Ability to provide end-user training and guidance
Ability to manage IT assets, hardware, software licences, and inventory
Knowledge of antivirus software, firewalls, and access controls