Payment Platform Manager – Stripe

Digital Science

. Own Digital Science's B2C payments ecosystem end-to-end, particularly Stripe, alongside Recurly and PayPal .

Posted 9/22/2026full-timeLondon • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing B2C payment ecosystems, particularly with Stripe, while ensuring PCI-DSS compliance and optimizing payment conversion rates. Proficient in payment analytics, stakeholder collaboration, and implementing process improvements within e-commerce and fintech environments.

Highest-signal resume keywords

Stripe ExpertisePayment Operations ManagementSQL ProficiencyPCI-DSS Compliance KnowledgePayment Analytics

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Payment OperationsE-CommerceFintechSQLPayment AnalyticsPayment Gateway ManagementFraud ToolingCheckout OptimizationProcess ImprovementCost-Benefit Analysis

Soft Skills

Strong CommunicationCollaborationCuriosityAdaptabilityRisk Awareness

Tools & Technologies

StripeRecurlyPayPalStripe Radar3D SecureBI ToolsAPIs

Industry Keywords

B2C PaymentsPayment ConversionChargebacksDisputesPayment ComplianceAlternative Payment MethodsForeign Exchange Strategy

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Own Digital Science's B2C payments ecosystem end-to-end, particularly Stripe, alongside Recurly and PayPal
Act as internal product owner and primary point of contact for Stripe
Document and maintain standard operating procedures for payment platform configuration, integrations, and change management
Monitor and improve checkout authorisation rates and overall payment conversion
Lead rollout of alternative payment methods such as Apple Pay, Google Pay, UPI, and Pix
Own retry and dunning logic for failed payments and support foreign exchange strategy for cross-border payment flows
Manage disputes and chargebacks and configure and monitor fraud tooling such as Stripe Radar and 3D Secure
Own PCI-DSS compliance for payment processing and resolve causes of conversion drop-off
Manage commercial relationships, contracts, and pricing discussions with Stripe and other payment vendors
Build cost-benefit analyses for payment infrastructure decisions
Partner with Revenue Operations, Product, and B2C Commercial teams
Provide payment analytics and reporting to Finance Business Partnering and B2C leadership
Own phased extension of payment platform responsibilities across Recurly, PayPal, and adjacent B2B payment areas
Identify and implement process improvements and automation opportunities
Improve checkout authorisation and payment conversion against baseline, contributing to a targeted 1%+ uplift in B2C payment volume
Roll out alternative payment methods to plan and track adoption and conversion
Maintain disputes, chargebacks, fraud, and PCI-DSS compliance within agreed standards

Requirements

What you’ll need

3–5+ years of experience in payment operations, e-commerce, or fintech
Deep working expertise with Stripe, including Billing, Radar, and Sigma (or equivalent payment platform tooling)
Working proficiency in SQL and BI/analytics tools
Technical fluency and operational rigor; comfortable working with engineering and product teams on payment integrations
Strong communication skills to translate payment performance into commercial and financial narratives
Working knowledge of PCI-DSS and payment compliance requirements (desirable)
Comfort with payment gateways, APIs, and fraud tooling
Risk awareness balancing conversion optimisation with fraud, dispute, and compliance risk
Ability to work with Product, Commercial, and Finance stakeholders without formal authority
Curiosity about AI and openness to experiment and adapt
Must reside in the UK
Must be based in or close to London to attend the office around twice a month

Benefits

Comp & perks

Commitment to open, efficient, effective, trusted, collaborative, and accessible research
Diverse and inclusive workplace
Equal opportunity employment
Culture that supports individuals to be their best selves and do their best work