VP of Revenue Operations – RevOps

Digital Science

. Build and lead Digital Science’s unified commercial operating engine .

Posted 10/9/2026full-timeRemote • United KingdomLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Revenue Operations, including CRM ownership, sales pipeline management, and business transformation. Proficient in driving automation and AI capabilities to enhance operational efficiency and customer experience.

Highest-signal resume keywords

Revenue Operations LeadershipCRM/Salesforce OwnershipBusiness TransformationData Analysis and Performance MetricsStrategic Planning and Business Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Pipeline ManagementLead-to-Renewal Process OptimizationData Ownership and IntegrityOperational Workflow StandardizationKPI Monitoring and ReportingAI Capabilities ImplementationAutomation of Administrative ProcessesTechnical DevelopmentAPI IntegrationsMulti-Currency Pricebook Management

Soft Skills

Organizational AbilitiesLeadership SkillsInterpersonal SkillsDecision-Making AptitudeProblem-Solving SkillsStakeholder ManagementPublic Speaking

Tools & Technologies

SalesforcePardotGongFrontQualtricsLeanDataLeadspace

Certifications & Qualifications

Revenue Operations QualificationCRM QualificationBusiness/Strategic Planning Qualification

Industry Keywords

SaaSB2B EnvironmentDigital Science ProductsCommercial OperationsGTM Strategies

About the role

Key responsibilities & impact

Build and lead Digital Science’s unified commercial operating engine
Drive revenue velocity through business process ownership, data ownership and integrity, and technical and systems ownership
Own, standardise and optimise lead-to-renewal workflows from lead capture through order fulfilment, renewals and churn prevention
Partner with the CRO and Segment leaders to translate commercial strategy into operational workflows and enablement playbooks
Collaborate on GTM strategies, product releases and cross-functional system launches
Provide day-to-day operational support for Sales, Marketing and Customer teams
Improve the customer buying and renewal experience by eliminating operational friction
Enforce commercial data-entry standards, pipeline hygiene and forecasting accuracy
Maintain product pricebooks, discount matrix governance, multi-currency tables and product-line structures
Monitor and report commercial KPIs including CAC, NRR, win rates and sales-cycle length
Own commercial technology including Salesforce, Pardot, Gong, Front, Qualtrics and LeanData/Leadspace
Oversee system administration, platform architecture, technical development, user provisioning and API integrations
Champion AI and workflow automation across commercial operations
Optimise commercial software user experience and adoption
Report to the SVP of Operations and partner with Business Operations and Data Governance & BI leadership
Build, mentor and lead teams across SalesOps, MarketingOps, CustomerOps and CRM/Systems Development
Foster a data-driven, customer-centric culture of continuous improvement

Requirements

What you’ll need

Significant, demonstrable experience leading Revenue Operations or equivalent business operations at scale, including CRM/Salesforce ownership, sales pipeline and GTM processes
Proven track record in a VP Operations-type role, ideally within technology, SaaS or a related B2B environment
Experience driving automation to eliminate manual administrative burdens and streamline lead-to-renewal processes
Demonstrated ability to drive internal adoption of AI capabilities
Experience in business transformation and building new functions or operating models
Understanding of Finance, Legal, HR and Group IT functions and their relationship with Operations
Understanding of the research ecosystem and Digital Science’s products
Outstanding organisational and leadership abilities
Strong working knowledge of data analysis and performance/operational metrics
Demonstrable competency in strategic planning and business development
Excellent interpersonal, influencing and public speaking skills
Aptitude in decision-making and problem-solving in fast-paced, ambiguous environments
Excellent communication and stakeholder management skills, including presenting to executive and board-level audiences
Bachelor-level degree essential
Relevant Revenue Operations, CRM or business/strategic planning qualification desirable
Openness to experiment with and adapt AI capabilities

Benefits

Comp & perks

Equal opportunity employer committed to an inclusive workplace
Diverse and inclusive workplace culture
Opportunity to work on open, collaborative, inclusive research technology
Support for innovative businesses and technologies advancing the research ecosystem