Regional Field Service Technician – Customer Service Technician for Domestic Appliances (White Goods)

Digizt GmbH

. Diagnose, maintain, and repair domestic appliances at customers’ premises .

Posted 11/8/2026full-timeGermanyMid-LevelSenior💰 €3,000 - €5,000 per monthWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in diagnosing, maintaining, and repairing domestic appliances, with a strong focus on customer service and independent work. Proficient in advising customers and selling appliances while maintaining a professional appearance and manner.

Highest-signal resume keywords

Vocational Training As An Electrical ProfessionalDomestic Appliance Repair ExperienceGood Command Of GermanValid Driving LicenceProficiency In Common PC Applications

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Diagnosis Of Domestic AppliancesRepair Of Washing MachinesRepair Of Tumble DryersRepair Of DishwashersRepair Of OvensRepair Of Hobs

Soft Skills

ReliabilityMotivationStrong Organizational SkillsEmpathetic Advisory SkillsCustomer-Focused Approach

Tools & Technologies

Company Vehicle

Industry Keywords

Electrical ProfessionalMechatronics TechnicianCustomer Service Operation

About the role

Key responsibilities & impact

Diagnose, maintain, and repair domestic appliances at customers’ premises
Repair washing machines, tumble dryers, dishwashers, ovens, and hobs from various manufacturers
Advise customers and sell domestic appliances directly on site
Help shape the organization of the customer service operation
Travel in an air-conditioned company vehicle via optimized routes directly to customers
Attend training sessions provided by renowned manufacturers

Requirements

What you’ll need

Completed vocational training as an electrical professional, such as an electrician, mechatronics technician, or similar
Experience in domestic appliance repairs is an advantage
Good command of German
Reliability, motivation, and strong organizational skills
Professional appearance and manner
Proficiency in common PC applications
Ability to work independently
Empathetic and customer-focused advisory skills
A valid driving licence is required for this role, as a company vehicle is provided (not explicitly stated in the original posting)

Benefits

Comp & perks

Permanent employment contract
30 days of annual leave
Above-market compensation
Flat hierarchies and a positive working environment
Optimized route planning to minimize travel time between appointments
Comprehensive and varied onboarding
Flexible working hours, including start time, finish time, and number of hours
Job security in a crisis-resistant workplace
Independent work with a high level of personal responsibility
Regular training sessions with renowned manufacturers
Company vehicle, including private use for commuting home
Fully digital invoicing, with no paperwork required on site