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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong analytical skills with the ability to turn data into actionable recommendations, alongside proficiency in CRM systems and dashboard creation. Capable of preparing presentations and standard operating procedures while maintaining high-quality data standards.
Highest-signal resume keywords
Data AnalysisHubSpot Dashboard DesignExcel ProficiencyCustomer Relationship ManagementPresentation Preparation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalysisDashboard CreationInformation LookupPivot TablesData FormattingAutomationData Quality Principles
Soft Skills
Analytical MindsetAttention to DetailAutonomousProactiveCollaborative Mindset
Tools & Technologies
HubSpotCRM SystemsExcelGoogle Sheets
Industry Keywords
Customer SuccessPerformance ManagementCustomer Tracking ToolsBusiness AnalyticsProject Management
About the role
Key responsibilities & impact- Participate in analyses related to the 2027 organization of the Customer Success team and make recommendations based on available data
- Contribute to redesigning the customer health score and prepare materials for Customer Success leadership meetings
- Design and maintain HubSpot dashboards to track retention, growth, activity, and portfolio performance
- Prepare key metrics for team meetings and performance reviews
- Build customer business reviews, from data analysis through presentation preparation
- Contribute to the quality and reliability of HubSpot data
- Participate in consolidating customer tracking tools in HubSpot
- Work with the Sales teams to streamline handoffs and renewal tracking
- Write standard operating procedures to harmonize team practices
- Contribute to automating the monitoring of part of the customer portfolio and propose improvements
Requirements
What you’ll need- Currently pursuing a degree at a business school, engineering school, university, or specialized program in business analytics, project management, strategy, operations, or customer relations
- Seeking a six-month internship starting in January 2027
- Analytical mindset and ability to turn data into actionable recommendations
- Thoroughness and strong attention to information quality
- Ability to structure complex topics and present them clearly and concisely
- Autonomous, proactive, and able to suggest improvements
- Strong interpersonal skills and a collaborative mindset
- Strong proficiency in Excel or Google Sheets, including data analysis, information lookup, pivot tables, and data formatting
- Strong interest in CRM systems and performance management tools
- Previous experience with HubSpot or another CRM is a plus
- Knowledge of dashboard creation, automation, and data quality principles is appreciated
- Fluent French and good professional English
Benefits
Comp & perks- Positive, entrepreneurial, and stimulating work environment
- Collaboration with international teams
- Six-month internship