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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Cash Management services, including customer onboarding, product analysis, and compliance with payment-processing regulations. Proven ability to build strong relationships with commercial customers and deliver high-quality service while managing multiple priorities.
Highest-signal resume keywords
Cash Management Services ExperienceEBanking KnowledgeCustomer Service ExcellenceRegulation E ComplianceAnalytical Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Account AnalysisACH ProcessingRemote DepositDigital Banking SystemsPayment-Processing RegulationsCredit Underwriting StandardsFile MappingProduct DevelopmentSales Pipeline ManagementCustomer Onboarding
Soft Skills
Strong Communication SkillsNegotiation SkillsProblem SolvingOrganizational SkillsInitiative
Tools & Technologies
Microsoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft Outlook
Industry Keywords
Commercial LendingRetail BankingDeposit OperationsCash Management ServicesBank PoliciesNACHA Operating RulesOFAC ComplianceCustomer Relationship Management
About the role
Key responsibilities & impact- Coordinate and participate in the development, sales, implementation, facilitation, and servicing of Cash Management services
- Serve as a liaison between commercial customers and the bank for sales and servicing
- Work with Commercial Lending, Retail Banking, eBanking, Deposit Operations, and system vendors on sales opportunities, implementations, support, and technical issues
- Analyze customer product needs and conduct cash management product and fee analyses
- Prepare welcome packages and onboarding kits for new customers
- Recommend credit underwriting standards and establish credit file limits
- Complete account-opening documentation, installation, file mapping, and testing of customer files
- Train customers on product usage, best practices, and security standards
- Prepare the annual ACH originator training program
- Coordinate business-unit activities supporting bank growth targets
- Conduct sales visits with prospects and existing customers
- Originate, grow, and maintain a portfolio of commercial deposit customers through referrals, self-sourcing, community involvement, and existing customer expansion
- Serve as a trusted advisor and provide strategic cash management recommendations
- Support growth of the commercial service charge portfolio, core deposits, and lending referrals
- Assist Deposit Operations and eBanking teams with customer support and servicing
- Handle escalated customer issues and champion resolutions
- Track sales and service activity, pipeline data, and product performance; present updates to management
- Develop product improvements, solutions, business plans, and enhancements
- Conduct annual customer site visits and coordinate annual reviews
- Build awareness of Dime Bank’s Cash Management services and evaluate competitors
- Recommend pricing for deposit products and cash management services
- Support new deposit product and service development projects
- Attend meetings, seminars, and conferences as needed
- Monitor cash management developments, trends, regulations, and compliance matters
- Represent the Bank in committees and community and industry activities
- Complete required training and perform other support duties as needed
- Provide responsive service in accordance with Bank policies, values, regulatory guidelines, and procedures
Requirements
What you’ll need- Bachelor’s degree preferred
- 2–3 years’ experience in cash management services
- eBanking knowledge with a history of strong working relationships with clients and colleagues
- Past background and experience working with commercial customers in a lending or retail environment
- Strong communication, listening, and negotiation skills
- Experience with cash management applications such as account analysis, ACH, and remote/mobile deposit
- Demonstrated ability to provide a high level of customer service with a proactive approach to problem solving and good follow-through
- Ability to multitask and manage multiple customer priorities
- Excellent organizational skills and ability to work independently
- Sound judgment and demonstrated ability to take initiative
- Excellent analytical skills and attention to detail
- Knowledge and service experience with digital banking and electronic payment systems
- Knowledge of payment-processing rules and regulations, including Regulation E, OFAC, and NACHA Operating Rules
- Proficiency with PC applications such as Word, Excel, PowerPoint, and Outlook
- General understanding of bank policies and procedures
- Ability to travel
- Ability to lift up to 10 pounds
Benefits
Comp & perks- 🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Dime Bank Website LinkedIn All Job Openings 51 - 200 employees Founded 1869 🏦 Banking 💸 Finance Banking
- Finance Dime Bank is a community bank headquartered in Connecticut that serves customers across Connecticut and Rhode Island. The bank positions itself as a locally focused institution committed to improving the financial well-being of its neighbors; it is a Member FDIC, Equal Housing Lender and holds an NMLS number, indicating involvement in mortgage lending. Dime Bank emphasizes community-oriented retail banking and local customer relationships. Cash Management Relationship Manager Job not on LinkedIn 🔥 1 hour ago 🏢 Norwich – Onsite ⏰ Full Time 🟢 Junior 🟡 Mid-level 💰 Account Manager 🚫👨🎓 No degree required 👻 Ghost score 12% Apply Now Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
- Coordinate and participate in the development, sales, implementation, facilitation, and servicing of Cash Management services
- Serve as a liaison between commercial customers and the bank for sales and servicing
- Work with Commercial Lending, Retail Banking, eBanking, Deposit Operations, and system vendors on sales opportunities, implementations, support, and technical issues
- Analyze customer product needs and conduct cash management product and fee analyses
- Prepare welcome packages and onboarding kits for new customers
- Recommend credit underwriting standards and establish credit file limits
- Complete account-opening documentation, installation, file mapping, and testing of customer files
- Train customers on product usage, best practices, and security standards
- Prepare the annual ACH originator training program
- Coordinate business-unit activities supporting bank growth targets
- Conduct sales visits with prospects and existing customers
- Originate, grow, and maintain a portfolio of commercial deposit customers through referrals, self-sourcing, community involvement, and existing customer expansion
- Serve as a trusted advisor and provide strategic cash management recommendations
- Support growth of the commercial service charge portfolio, core deposits, and lending referrals
- Assist Deposit Operations and eBanking teams with customer support and servicing
- Handle escalated customer issues and champion resolutions
- Track sales and service activity, pipeline data, and product performance; present updates to management
- Develop product improvements, solutions, business plans, and enhancements
- Conduct annual customer site visits and coordinate annual reviews
- Build awareness of Dime Bank’s Cash Management services and evaluate competitors
- Recommend pricing for deposit products and cash management services
- Support new deposit product and service development projects
- Attend meetings, seminars, and conferences as needed
- Monitor cash management developments, trends, regulations, and compliance matters
- Represent the Bank in committees and community and industry activities
- Complete required training and perform other support duties as needed
- Provide responsive service in accordance with Bank policies, values, regulatory guidelines, and procedures 🎯 Requirements
- Bachelor’s degree preferred
- 2–3 years’ experience in cash management services
- eBanking knowledge with a history of strong working relationships with clients and colleagues
- Past background and experience working with commercial customers in a lending or retail environment
- Strong communication, listening, and negotiation skills
- Experience with cash management applications such as account analysis, ACH, and remote/mobile deposit
- Demonstrated ability to provide a high level of customer service with a proactive approach to problem solving and good follow-through
- Ability to multitask and manage multiple customer priorities
- Excellent organizational skills and ability to work independently
- Sound judgment and demonstrated ability to take initiative
- Excellent analytical skills and attention to detail
- Knowledge and service experience with digital banking and electronic payment systems
- Knowledge of payment-processing rules and regulations, including Regulation E, OFAC, and NACHA Operating Rules
- Proficiency with PC applications such as Word, Excel, PowerPoint, and Outlook
- General understanding of bank policies and procedures
- Ability to travel
- Ability to lift up to 10 pounds Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score View More Account Manager Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Remote jobs Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources About us Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Is Remote Rocketship legit? Privacy policy Terms of service Job board SEO course Remote Job Search MasterClass Resume Review AI Apply Copilot OpenClaw job finder API docs Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs