Intake Specialist – Rural Justice Initiative

Disability Rights Texas

. Serve as the initial point of contact for individuals seeking services or information from Disability Rights Texas .

Posted 11/7/2026full-timeFort Worth • Texas • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in case management, effective communication, and outreach within social service programs, particularly for individuals with disabilities. Proficient in managing multiple priorities while maintaining professionalism and attention to detail in a dynamic environment.

Highest-signal resume keywords

Bachelor's Degree In Social WorkSpanish Bilingual ProficiencyCase Management ExperienceKnowledge Of Disability-Related IssuesStrong Organizational Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data Collection System ProficiencyCase Management ProgramsWord Processing ProgramsInformation GatheringDocumentation Skills

Soft Skills

Effective CommunicationProfessionalismSound JudgmentAttention To DetailAbility To Work Independently

Tools & Technologies

Email ApplicationsData Entry Systems

Industry Keywords

Social ServicesOutreach WorkDisability StudiesRural Justice InitiativeLegal Access

About the role

Key responsibilities & impact

Serve as the initial point of contact for individuals seeking services or information from Disability Rights Texas
Conduct intake interviews via telephone, virtual platforms, written correspondence, and/or in person
Gather, assess, and document information to determine eligibility, case priority, funding source, and level of services
Provide information, referrals, and short-term assistance consistent with organizational policies and program priorities
Communicate with applicants, clients, staff, and external stakeholders regarding services and processes
Maintain accurate and timely documentation in case management systems and related records
Provide follow-up, documentation, and coordination with supervising attorneys
May manage a short-term caseload
Apply relevant laws, regulations, policies, and program requirements when responding to service requests
Handle sensitive interactions with professionalism, sound judgment, and composure
Prioritize workload and manage multiple tasks to meet deadlines and service expectations
Collaborate with team members and departments to support Rural Justice Initiative goals
Participate in community engagement, legal-access events, outreach, and training activities
Participate in ongoing training and professional development
Perform other job-related duties consistent with the position and Rural Justice Initiative

Requirements

What you’ll need

Bachelor's degree in Social Work, Education, Psychology, Rehabilitation Counseling, Disability Studies, Social Services, or a related field and two (2) years of relevant experience working with individuals with disabilities; or four (4) years of equivalent related experience
One-year experience in a field related to outreach work involving a variety of social service programs
Spanish bilingual proficiency (written and spoken), as required for this position
Knowledge of disability-related issues, or ability to acquire such knowledge within a reasonable period of time
Ability to communicate effectively with individuals using a variety of communication methods, with or without reasonable accommodation
Ability to accurately gather, analyze, and document information in a timely manner
Ability to use data collection system, case management programs, and word processing programs
Ability to manage multiple priorities and meet deadlines in a dynamic work environment
Ability to work independently and collaboratively within a team environment
Strong organizational skills, attention to detail, and follow-through
Demonstrated professionalism, sound judgment, and commitment to service excellence
Proficiency in basic computer applications, including word processing, email, and data entry systems
Ability to work effectively with individuals from diverse socioeconomic, geographic, cultural, linguistic, and disability backgrounds
Ability to manage multiple priorities, meet deadlines, travel throughout the assigned service area, and engage in complex or sensitive legal matters

Benefits

Comp & perks

Time-limited, five-year project-funded position
Ongoing training and professional development
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Probationary full-time employment