FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in UKG Ready HR Core and Benefits modules, providing client support and troubleshooting HR configurations. Proficient in benefits administration, reporting, and collaboration with cross-functional teams to enhance HR operations.
Highest-signal resume keywords
UKG Ready ExperienceHRIS SupportBenefits AdministrationAnalytical Problem-SolvingMicrosoft Office Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
HR Core ConfigurationBenefits AdministrationOpen Enrollment ManagementWorkflow OptimizationReporting Issues TroubleshootingClient Ticket ManagementSystem Updates ConfigurationDocumentation CreationTraining DeliveryEscalation Management
Soft Skills
Customer Service AbilitiesAttention to DetailCoachable AttitudeOpen to FeedbackDecision-Making
Tools & Technologies
UKG ReadyMicrosoft OutlookMicrosoft TeamsMicrosoft ExcelMicrosoft PowerPoint
Industry Keywords
HR OperationsBenefits Plan StructuresClient SupportProcess ImprovementInternal Knowledge Articles
About the role
Key responsibilities & impact- Provide expert-level client support for UKG Ready HR Core and Benefits modules in a ticket-based environment
- Review client tickets, gather requirements, and translate them into system updates or configurations
- Troubleshoot HR Core configuration, Benefits Administration, Open Enrollment, workflows, permissions, security, and reporting issues
- Configure medical, dental, vision, FSA, HSA, 401(k), and other client-specific benefit plans
- Update and optimize HR settings, workflows, and security roles
- Provide training to clients or internal teams on HR Core, Benefits, reporting, and workflows
- Create documentation, job aids, and internal knowledge articles
- Collaborate with Payroll and Implementation teams to resolve complex issues
- Escalate technical issues while maintaining ownership of client communication
- Participate in internal projects, system enhancements, testing initiatives, and process-improvement efforts
- Assist during high-volume periods, Open Enrollment, and platform-wide changes
- Represent the HRIS Support team in internal meetings or client calls when needed
- Attend webinars and training and complete other assigned projects
Requirements
What you’ll need- High school diploma or related experience required, or equivalent combination of experience, skills, education, including relevant non-traditional degree programs or job training programs
- 2–5 years of experience supporting or administering UKG Ready, with an HR/Benefits focus
- Background in HRIS, HR operations, benefits administration, or related fields
- UKG experience required
- Hands-on UKG Ready experience
- Strong understanding of HR operations and common benefit plan structures
- Experience with Microsoft Office software: Outlook, Teams, Excel, and PowerPoint
- Ability to learn other applications as needed
- Strong analytical, problem-solving, decision-making, escalation management, and customer service abilities
- Ability to manage multiple tasks while maintaining accuracy and attention to detail
- Must be coachable, open to feedback, and willing to share process-improvement insights
- Regular attendance at the assigned work location is required
Benefits
Comp & perks- Medical, dental, and vision coverage
- 401(k) with company match
- PTO, holidays, parental leave, and sick leave as required by applicable state law
- Life insurance
- Short-term disability
- Long-term disability
- Employee assistance program (EAP)
- Flexible spending account (FSA)
- Health savings account (HSA)
- Identity theft protection
- Critical illness insurance
- Accident insurance
- Cancer insurance
- Hospital protection
- Legal insurance
- Pet insurance