Growth Operations Lead

Distro

. Own a portfolio of key Cadana client accounts as the single point of contact across compliance, growth, and product .

Posted 10/6/2026full-timeRemote • ColombiaSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in account management and client operations within global payroll and fintech sectors, with a strong focus on compliance, contractual negotiations, and technical integrations. Proven ability to manage multiple client workstreams and drive outcomes in a remote, asynchronous environment.

Highest-signal resume keywords

Account ManagementClient OperationsGlobal Payroll ExperienceCompliance KnowledgeContract Review

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Client Relationship ManagementContract NegotiationTechnical IntegrationCompliance CoordinationProject Management

Soft Skills

Excellent CommunicationHigh Tolerance for Ambiguity

Industry Keywords

FintechCross-Border PaymentsHR-TechGlobal PayrollStartup Experience

About the role

Key responsibilities & impact

Own a portfolio of key Cadana client accounts as the single point of contact across compliance, growth, and product
Coordinate new client launches, including KYB and compliance flows, entity documentation, and go-live readiness
Review contract counter-redlines and liability clauses with legal and flag commercial implications
Manage ramping client accounts, track commercials, resolve operational issues, and support scale
Create cross-functional deliverables including Plan of Action documents, compliance information packets, and localized platform materials
Support net-new pipeline by following up with prospective partners and moving them through evaluation and onboarding
Act as an internal escalation point with legal, compliance, and engineering
Navigate client compliance, contractual, and technical questions and drive issues to resolution
Work closely with the Head of Growth on client launches, ramping accounts, and new pipeline

Requirements

What you’ll need

Demonstrated “A-player” track record with end-to-end ownership of outcomes
4–8 years of experience in account management, client operations, or growth roles, ideally in global payroll, payments, or fintech
At least 4 years of experience specifically within global payroll, cross-border payments, or fintech/HR-tech infrastructure companies
Experience operating across legal/contractual, compliance/regulatory, and technical domains
Experience reviewing contract terms, coordinating with compliance teams, or working on technical integrations
Experience owning client relationships end-to-end as the primary point of contact
Able and willing to work primarily on US Eastern Time business hours, regardless of physical location
Fully remote-capable with a reliable setup and comfort working in an async/distributed team
Excellent written and verbal English communication
High tolerance for ambiguity
Project-management instincts and ability to manage multiple concurrent client workstreams
Additional language fluency is a nice-to-have
Prior experience at a peer global payroll, payments, or workforce infrastructure company is a nice-to-have
Startup or early-stage company experience is a nice-to-have

Benefits

Comp & perks

Fully remote-capable work arrangement
Async/distributed team environment
Flexible location with required overlap during US Eastern Time business hours