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DLL

Head of Digital & Product – APAC

DLL

. Lead the end-to-end digital and product strategy for the APAC market .

Posted 11/9/2026full-timeSydney • AustraliaLeadWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading digital and product strategy, with a strong focus on modern digital platforms, customer journey optimization, and team development. Capable of aligning global standards with local market needs while leveraging data analytics and emerging technologies for impactful decision-making.

Highest-signal resume keywords
Product ManagementDigital TransformationData AnalyticsTeam DevelopmentCustomer Journey Optimization

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Digital PlatformsEnterprise ArchitectureAPIsCloud TechnologiesCybersecurityProduct StrategyQuantitative AnalyticsQualitative Customer FeedbackCustomer Lifecycle ManagementSustainable Finance
Soft Skills
Influencing Executive StakeholdersAdaptabilityCoachingCollaborationInclusive Leadership
Tools & Technologies
CRM SystemsDigital Analytics ToolsUser Experience Design ToolsEmerging TechnologiesCore Servicing Systems
Industry Keywords
Digital StrategySustainable Business PracticesJoint VenturesMatrix OrganizationsCustomer Engagement

Tech Stack

Tools & technologies
CloudCyber Security

About the role

Key responsibilities & impact
  • Lead the end-to-end digital and product strategy for the APAC market
  • Translate commercial priorities into an impactful multi-year roadmap
  • Lead, inspire, and develop a diverse team across product management, user experience, and digital analytics
  • Ensure development practices remain optimal and technology is modern, fit for purpose, and aligned with business needs
  • Oversee full customer and partner lifecycle products, including core systems, digital platforms, and emerging technology
  • Maximize conversion rates, self-service efficiency, usability, compliance, stability, and post-booking digital services
  • Drive circular economy and sustainable finance capabilities within digital touchpoints
  • Steer digital product alignment and tailored integrations for strategic partnerships and joint ventures
  • Align global standards with local customer engagement needs
  • Steer UI/UX standards and use digital insight analytics to validate hypotheses, measure user satisfaction, and improve digital performance
  • Partner with commercial leaders, enterprise technology teams, and global product communities for cohesive delivery and seamless integration

Requirements

What you’ll need
  • Strong understanding of modern digital platforms, enterprise architecture, APIs, cloud technologies, data and analytics, cybersecurity, and emerging technologies
  • Ability to translate technical concepts into clear product decisions, assess trade-offs, and partner with engineering and enterprise technology teams
  • Demonstrated experience in product management, product strategy, or digital transformation teams
  • Proven track record of managing, coaching, and developing multidisciplinary teams across product, design, analytics, and technology
  • Practical experience defining and optimising customer journeys from acquisition and onboarding through post-origination servicing
  • Demonstrated ability to influence executive stakeholders, commercial leaders, and key external corporate partners
  • Experience integrating enterprise platforms such as CRM and core servicing systems
  • Experience scaling joint-venture or partner-specific solutions
  • Strong comfort using quantitative analytics and qualitative customer feedback to guide backlog prioritization and measure business outcomes
  • Inclusive, adaptable approach to navigating complex matrix organizations and bridging global strategy with local market needs
  • Continuous learning mindset with openness to emerging technologies, sustainable business practices, and modern digital delivery methods

Benefits

Comp & perks
  • Flexible working, including hybrid
  • Two working days for volunteering
  • Health, wellness, and financial programs
  • Industry leading holiday package
  • Training, mentorship, tuition reimbursement, and career development programs
  • Competitive pay
  • Generous benefits
  • Health and wellbeing support
  • Hybrid working flexibility