COTS Engineer

DMI (Digital Management, LLC)

. Perform daily maintenance of enterprise business applications across Windows and RHEL environments, including virtualized and AWS-hosted environments .

Posted 10/7/2026full-timeRemote • United StatesMid-LevelSenior💰 $100,521 - $125,652 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in maintaining enterprise business applications across Windows and RHEL environments, with strong capabilities in troubleshooting, system integration, and compliance with security practices. Proficient in coordinating IT service delivery and collaborating with cross-functional teams to ensure system performance and mission readiness.

Highest-signal resume keywords

Windows Operating System ConfigurationLinux OS TroubleshootingDatabase ManagementIT Service Delivery ManagementChange Management Documentation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Enterprise Systems SupportApplication UpgradesRoot-Cause AnalysisSystem IntegrationVulnerability Management

Soft Skills

Strong Organizational SkillsAttention to DetailEffective CommunicationRelationship ManagementTask Management

Tools & Technologies

ServiceNowMicrosoft Office SuiteAWSVirtualization ToolsEnterprise Monitoring Tools

Certifications & Qualifications

Public Trust Security ClearanceGovernment Suitability Clearance

Industry Keywords

IT Service ManagementOperational StandardsSecurity PracticesTechnical StandardsProduction Engineering

Tech Stack

Tools & technologies

AWSLinuxServiceNow

About the role

Key responsibilities & impact

Perform daily maintenance of enterprise business applications across Windows and RHEL environments, including virtualized and AWS-hosted environments
Plan, coordinate, and execute operating system, database, and application upgrades with multiple IT functional groups
Monitor IT systems using enterprise tools to ensure availability, performance, and adherence to operational standards
Manage and coordinate IT service delivery for mission needs
Troubleshoot complex application issues, conduct root-cause analyses, and implement corrective actions
Document system changes through Change Requests, ServiceNow PRB tickets, and internal tracking tools
Review vulnerability and security scan results, validate system integrity, and mitigate findings according to approved security practices
Ensure compliance with organizational policies, technical standards, and service-level requirements
Follow SEC-approved operational processes for ticket management, reporting, and service-level performance
Collaborate with software engineers, technical specialists, and operations personnel to support system performance and mission readiness
Provide knowledge-sharing and cross-training to other IT staff

Requirements

What you’ll need

Bachelor’s degree in Information Technology, Computer Science, Engineering, Business, or a related discipline
At least 5 years of IT experience supporting enterprise systems
At least 5 years of experience in production or industrial engineering environments
In-depth knowledge of troubleshooting and configuring Windows operating systems
Demonstrated knowledge of Linux OS, databases, networks, certificates, and system integration
Ability to independently research issues, troubleshoot complex problems, and develop technical solutions
Strong organizational skills and attention to detail
Ability to manage multiple tasks
Ability to maintain effective working relationships with vendors, clients, and technical teams
Strong written and oral communication skills
Proficiency with Microsoft Office Suite
Must be a U.S. Citizen and unable to have dual citizenship
Able to obtain and maintain a government suitability clearance
Successful completion of a background investigation
Must possess or be eligible to obtain and complete a government security screening and obtain a Public Trust security clearance
Suitable telework environment
May participate in occasional off-hours maintenance windows

Benefits

Comp & perks

Virtual health visits
Commuter perks
Pet insurance
Entertainment discounts
Annual performance reviews
Tuition assistance
Internal career growth opportunities
Generous 401(k) matches
Life insurance
Disability insurance
Financial wellness tools
Annual awards
Service anniversaries
Referral bonuses
Peer-to-peer shoutouts
Healthcare coverage
Wellness programs
Flu shots
Biometric screenings
Fully remote work arrangement