Scrum Master

DMI (Digital Management, LLC)

. Facilitate backlog refinement, sprint planning, daily stand-ups, sprint demonstrations, and retrospectives .

Posted 10/14/2026full-timeRemote • United StatesMid-LevelSenior💰 $97,193 - $121,492 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Agile and Scrum methodologies, facilitating team collaboration, backlog management, and continuous improvement. Proven ability to coach teams and stakeholders in Agile principles while managing dependencies and delivery constraints in complex enterprise environments.

Highest-signal resume keywords

Certified ScrumMaster (CSM)Professional Scrum Master (PSM)Agile Facilitation ExperienceServiceNow ITSM ExperienceGitLab Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Agile MethodologiesScrum FacilitationBacklog ManagementSprint PlanningRisk IdentificationVelocity ReportingContinuous ImprovementRelease ManagementAcceptance Criteria DefinitionCross-Team Coordination

Soft Skills

CoachingCollaborationAccountabilitySelf-ManagementCommunication

Tools & Technologies

ServiceNowGitLabITSM Platforms

Certifications & Qualifications

Certified ScrumMaster (CSM)Professional Scrum Master (PSM)

Industry Keywords

Agile Software DevelopmentEnterprise Technology PlatformsCapitol Hill Program ExperienceOrganizational Change ManagementComplex Enterprise Environments

Tech Stack

Tools & technologies

ITSMServiceNow

About the role

Key responsibilities & impact

Facilitate backlog refinement, sprint planning, daily stand-ups, sprint demonstrations, and retrospectives
Coach the Scrum team, customer Product Owner, and stakeholders in Agile and Scrum principles, roles, responsibilities, and ways of working
Coach the Product Owner on backlog management, refinement, prioritization, backlog items, acceptance criteria, sprint planning, and ceremonies
Identify and facilitate resolution of cross-team dependencies, impediments, risks, and delivery constraints
Coordinate Agile development with release management, testing, production deployment, and organizational change management
Maintain the release and sprint plan and deliverable cadence map with the Project Manager
Coach the team toward self-management, accountability, collaboration, and continuous improvement
Report velocity and sprint outcomes for the weekly status report
Run retrospectives and feed actions into the customer-approved backlog and continuous-improvement process
Support a six-week assessment and planning phase and concurrent Agile Scrum delivery of a ServiceNow backlog
Provide occasional after-hours or weekend support around production releases

Requirements

What you’ll need

Bachelor of Science degree
Five or more years of relevant experience
Certified ScrumMaster (CSM), Professional Scrum Master (PSM), or equivalent
Experience running Scrum on a ServiceNow or other ITSM platform program
Prior program experience on Capitol Hill
Experience with GitLab or an equivalent tool for epics, stories, defects, and milestones
Minimum five years of experience supporting Agile software development or technology implementation teams
At least three years performing Scrum Master or equivalent Agile facilitation role
Experience facilitating Agile/Scrum teams supporting enterprise technology platforms or ITSM implementations
Experience coaching Scrum teams, Product Owners, and stakeholders in Agile/Scrum principles, roles, responsibilities, and ways of working
Ability to identify and facilitate resolution of cross-team dependencies, impediments, risks, and delivery constraints
Experience working with Product Owners, developers, testers, architects, operations personnel, and business stakeholders in complex enterprise environments
Experience coordinating Agile development with release management, testing, production deployment, and organizational change management
Ability to coach teams toward self-management, accountability, collaboration, and continuous improvement
Experience coaching Product Owners on backlog management, refinement, prioritization, acceptance criteria, sprint planning, and ceremony participation
Ability to successfully complete the background investigation required for customer facilities and systems
Must be a U.S. Citizen

Benefits

Comp & perks

Virtual health visits
Commuter perks
Pet insurance
Entertainment discounts
Annual performance reviews
Tuition assistance
Internal career growth opportunities
401(k) matches
Life and disability insurance
Financial wellness tools
Annual awards
Service anniversaries
Referral bonuses
Peer-to-peer shoutouts
Healthcare coverage
Wellness programs
Flu shots
Biometric screenings
Remote/off-site work arrangement