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Docusign

Product Consultant

Docusign

. Deliver on-time and on-budget collaborative engagements that provide continuous improvement through impactful solutions .

Posted 11/6/2026full-timeRemote • BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in delivering impactful solutions through effective project management and customer engagement. Proficient in implementing workflow systems and utilizing technology to meet client needs and improve business processes.

Highest-signal resume keywords
Project ManagementCustomer Relationship ManagementWorkflow/BPM Software ImplementationTechnical Solution DevelopmentCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Business AnalysisSolution Architecture DevelopmentDocument Management SystemsXMLXPath
Soft Skills
MultitaskingOrganizationVerbal CommunicationWritten Communication
Tools & Technologies
Docusign IAMSalesforce.comDocumentumFileNetMS SharePointLombardiPegaK2Skelta
Industry Keywords
FinServTechTelecomHealthcareReal EstateInsuranceEducationPublic Sector

Tech Stack

Tools & technologies
SFDC

About the role

Key responsibilities & impact
  • Deliver on-time and on-budget collaborative engagements that provide continuous improvement through impactful solutions
  • Plan, organize, and manage engagement tasks, project decisions, issues, and prioritizations
  • Develop technical solutions addressing client needs and track long-term customer objectives, success criteria, and achievements
  • Build relationships with customer administrators and Centers of Excellence as a trusted expert consultant
  • Demonstrate the Docusign IAM platform across customer businesses using best practices
  • Collaborate with Docusign teams to uncover additional customer needs and document client requirements and expectations
  • Meet Professional Services success criteria, including utilization, customer satisfaction, and financial requirements

Requirements

What you’ll need
  • BA/BS degree in Business, Computer Science, Information Systems, Engineering, or equivalent
  • 5+ years working directly with business/customers to understand business needs and applying technology solutions to those requirements
  • 4+ years of experience consulting and working within implementation or solution architecture development, or business analyst teams in Software or Software-as-a-Service industries
  • Demonstrated ability to uncover additional customer needs
  • Ability to drive customer towards productive utilization of their contract
  • Understanding of document or content management and/or workflow systems and their application to business process improvement
  • Experience implementing workflow/BPM software (e.g. Lombardi, Pega, K2, Skelta), software (e.g. Salesforce.com, Documentum, FileNet, MS SharePoint)
  • Outstanding writing and verbal communication skills
  • Strong multitasking and organization skills
  • Proven track record of delivering projects or products to market within budget
  • Experience working in one or more of the following industries: FinServ, Tech, Telecom, Healthcare, Real Estate, Insurance, Education, Public Sector
  • Experience with XML/Xpath or other structured data

Benefits

Comp & perks
  • Reasonable accommodations for qualified individuals with disabilities
  • Religious accommodations during the application process