Customer Service Agent

DOGA

. Communicate with customers and respond to requests .

Posted 11/6/2026full-timeUnited StatesMid-LevelSenior💰 $22 - $27 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organizational skills and attention to detail while effectively communicating with customers and coordinating across various departments. Capable of leveraging technology to enhance customer service and streamline logistics processes.

Highest-signal resume keywords

Customer ServiceSupply Chain ManagementLogistics CoordinationProblem-SolvingData Analysis

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Order ManagementData EntryProcess AutomationForecast ReviewPurchase Order Review

Soft Skills

Clear CommunicationDetail-OrientedOrganizational SkillsAdaptabilityWillingness to Learn

Tools & Technologies

SAPLogistics SoftwareCustomer Relationship Management (CRM)

Industry Keywords

Supply ChainLogisticsBusiness TechnologyAutomationData Analytics

About the role

Key responsibilities & impact

Communicate with customers and respond to requests
Enter and maintain customer orders in SAP
Review purchase orders, forecasts, schedules, and customer data
Track orders, delivery changes, shortages, and potential risks
Coordinate with Sales, Purchasing, Logistics, Shipping, Warehouse, and Production
Research issues and follow them through resolution
Identify opportunities to digitize, simplify, and automate manual processes
Explore ways to use technology to improve Customer Service and Logistics

Requirements

What you’ll need

Entry-level candidate interested in customer service, supply chain, logistics, automation, or business technology
Organized and detail-oriented
Comfortable with technology, data, and learning new systems
Clear and professional communication skills
Problem-solving ability and willingness to ask questions
No SAP or manufacturing experience required; training provided
Students and recent graduates in Business, Supply Chain, Logistics, Information Systems, Data Analytics, or related programs encouraged to apply

Benefits

Comp & perks

Medical, dental, and vision insurance
401(k) with company match
Company-paid life and disability insurance
Paid holidays
Paid personal/sick time
Paid vacation
Hands-on experience and training in SAP, Customer Service, Supply Chain, Logistics, Data, Digitalization, Automation, and Process Improvement