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Dolby Laboratories

Community Management Specialist

Dolby Laboratories

. Lead real-time community engagement across Dolby’s global social platforms, including Meta, TikTok, X, LinkedIn, YouTube, RedNote, and emerging platforms .

Posted 9/17/2026full-timeBurbank • California • United StatesJuniorMid-Level💰 $90,000 - $120,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in community management and social media engagement across multiple platforms, with a strong focus on real-time interaction and cultural relevance. Proficient in developing engagement strategies, analyzing performance metrics, and collaborating with global teams to enhance community initiatives.

Highest-signal resume keywords
Community ManagementSocial Media EngagementSocial Listening ToolsEvent Coverage SupportContent Publishing

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Community ManagementSocial Media StrategyPerformance AnalyticsCultural Insights TrackingEngagement Optimization
Soft Skills
Excellent Written CommunicationAdaptability
Tools & Technologies
Social Listening ToolsPlatform AnalyticsEmerging Platforms
Industry Keywords
EntertainmentTechnologySportsMediaConsumer-Facing Brands

About the role

Key responsibilities & impact
  • Lead real-time community engagement across Dolby’s global social platforms, including Meta, TikTok, X, LinkedIn, YouTube, RedNote, and emerging platforms
  • Engage in relevant conversations across entertainment, sports, film, gaming, and technology communities
  • Identify cultural moments and participate in platform-appropriate ways aligned with Dolby’s brand values
  • Manage inbound comments, direct messages, and mentions, escalating issues when necessary
  • Develop and maintain community engagement playbooks and response frameworks
  • Partner with agency teams to define and track community management KPIs
  • Collaborate with global agency partners to improve community management programs and processes
  • Provide real-time coverage support for global tentpole events
  • Support event coverage across multiple time zones, including occasional evenings, weekends, or holidays
  • Support content publishing, social listening, reporting, and campaign amplification
  • Facilitate information sharing between global and regional social teams
  • Track cultural insights and performance trends and communicate findings to stakeholders
  • Implement and scale best practices across markets
  • Coordinate community management reporting and develop reports on best practices, trends, insights, and growth opportunities
  • Research emerging platforms, technologies, and audience trends
  • Support launching and setting up new social channels
  • Identify opportunities for experimentation, innovation, and audience growth
  • Monitor platform updates, algorithm changes, and digital engagement practices
  • Monitor engagement performance and identify optimization opportunities
  • Provide weekly engagement and community health summaries
  • Track audience sentiment and cultural relevance indicators

Requirements

What you’ll need
  • 2–4 years of experience in social media, community management, or a related field
  • Experience working with entertainment, technology, sports, media, or consumer-facing brands preferred
  • Demonstrated experience managing brand communities across multiple social platforms
  • Experience supporting real-time event coverage preferred
  • Strong understanding of social listening tools and platform analytics
  • Experience launching or growing social media communities or channels is a plus
  • Excellent written communication skills and ability to adapt messaging for different audiences and platforms
  • Ability to support global events that may occasionally require work outside standard business hours
  • Experience with Reddit and Discord is a plus

Benefits

Comp & perks
  • Bonus
  • Benefits
  • Equity may be included for some roles
  • Flex Work approach supporting where, when, and how you work
  • Collegial culture
  • Challenging projects
  • Excellent compensation and benefits