IT Administrator

Domes Resorts

. Provide first-level technical support to end users, diagnosing and resolving hardware, software, and network issues.

Posted 10/10/2026full-timeSanta Cruz de Tenerife • SpainJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in providing technical support, managing IT environments, and ensuring compliance with security policies. Proficient in troubleshooting hardware, software, and network issues while maintaining effective communication and collaboration across departments.

Highest-signal resume keywords

Microsoft 365 AdministrationIT Support Ticket ManagementEndpoint Compliance MonitoringTroubleshooting Hardware and Software IssuesNetworking Principles Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

IT SupportHelp Desk SupportDevice ConfigurationSecurity PatchingTechnical DocumentationWindows Operating SystemsAnalytical ThinkingProblem-SolvingUser Account ManagementAccess Permissions

Soft Skills

Excellent Communication SkillsCustomer-Focused ApproachEffective Organizational SkillsAttention to DetailCollaboration

Tools & Technologies

Microsoft IntuneMDM SolutionsIT Ticketing SystemsO365 Environment

Certifications & Qualifications

Degree in Information TechnologyDegree in Computer Science

Industry Keywords

IT AdministrationEndpoint ManagementNetwork IssuesIT Security Best PracticesInfrastructure Maintenance

Tech Stack

Tools & technologies

DNSFirewalls

About the role

Key responsibilities & impact

Provide first-level technical support to end users, diagnosing and resolving hardware, software, and network issues.
Manage, log, and track IT support tickets, ensuring timely resolution.
Install, configure, and maintain corporate IT equipment, systems, and applications.
Administer and support the Microsoft 365 (O365) environment.
Manage user identities, access permissions, and endpoint devices.
Monitor endpoint compliance through Intune/MDM dashboards.
Perform routine infrastructure maintenance and ensure timely security patching across managed devices.
Monitor patch compliance and support the implementation of IT security policies.
Maintain accurate IT documentation and contribute to continuous process improvement.
Collaborate with other departments to ensure system reliability and uninterrupted business operations.

Requirements

What you’ll need

1–3 years of experience in IT support, help desk, IT administration, or a similar position.
Degree or diploma in Information Technology, Computer Science, or a related field.
Experience supporting and maintaining Microsoft 365 environments.
Familiarity with device configuration, endpoint compliance, software updates, and security patching.
Knowledge of IT ticketing systems and technical documentation practices.
Good knowledge of Windows operating systems, Microsoft 365, and standard business applications.
Ability to troubleshoot and resolve hardware, software, and network-related issues.
Basic understanding of networking principles, including DNS, DHCP, VPNs, and firewalls.
Familiarity with endpoint management tools, such as Microsoft Intune and MDM solutions.
Understanding of user account management, access permissions, and IT security best practices.
Strong analytical thinking and problem-solving abilities.
Excellent communication skills and a customer-focused approach to technical support.
Effective organizational skills, attention to detail, and the ability to prioritize tasks.
Ability to work collaboratively with colleagues across different departments.

Benefits

Comp & perks

Competitive remuneration package
Various and diverse opportunities within the Group
Feeling safe and secure within a fast-paced organization
Space for Personal Growth and Development of your skills