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Learning Experience Specialist
Domestic & General. Contribute to D&G's future learning vision and operating model .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Advanced Instructional Design, Learning Experience Design, and Learning Technology, with a focus on Human-Centered Design principles and Learning Analytics to enhance learner experiences and business impact. Proven ability to manage complex projects and collaborate with global stakeholders while ensuring compliance with regulatory requirements and quality standards.
Highest-signal resume keywords
Advanced Instructional DesignLearning Technology ExpertiseHuman-Centered DesignLearning AnalyticsStakeholder Collaboration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Learning Experience DesignAdult Learning PrinciplesLearning ArchitectureGovernance FrameworksQuality StandardsDigital Learning PlatformsVisual Graphics ProductionVideo ProductionAudio ProductionEvaluation and Business Impact Measurement
Soft Skills
CoachingMentoringStakeholder InfluenceOrganizational ChangeRelationship Building
Tools & Technologies
Learning Management System (LMS)AI-Enabled Learning ToolsAuthoring ToolsRich Media Learning
Industry Keywords
Learning SolutionsPerformance SupportContinuous ImprovementQuality AssuranceGlobal Stakeholders
About the role
Key responsibilities & impact- Contribute to D&G's future learning vision and operating model
- Design, develop and implement innovative digital, blended and performance-support learning solutions
- Diagnose capability gaps with business stakeholders and identify effective solutions
- Define and evolve learning design methodologies, standards and frameworks
- Establish governance approaches supporting consistency, quality and scalability
- Evaluate, pilot and recommend learning technologies, AI tools and digital capabilities
- Act as a subject matter expert for the learning technology ecosystem
- Apply human-centred design principles to improve learner experiences
- Develop eLearning, simulations, video, audio and performance-support resources
- Ensure solutions meet regulatory requirements, internal standards and branding guidelines
- Use learning analytics and evaluation data to improve effectiveness and demonstrate business impact
- Participate in quality assurance and continuous improvement activities
- Coach and mentor instructional designers and learning professionals
- Build relationships with global stakeholders across the UK, Europe and US
- Manage complex projects through the full learning lifecycle
Requirements
What you’ll need- Advanced instructional design, learning experience design and adult learning principles
- Experience collaborating with stakeholders in a global remit
- Learning architecture and learning ecosystem design
- Learning technology expertise, including LMS, AI-enabled learning tools, authoring tools, digital learning platforms and rich media learning
- Knowledge of governance frameworks, quality standards and scalable learning methodologies
- Human-centered design and learner journey mapping
- Learning analytics, evaluation and business impact measurement
- Innovation, experimentation and emerging learning technologies
- Business acumen, stakeholder influence and organisational change
- Ability to use visual graphics, video and audio production tools to produce high-quality learning media assets
- Suitability to complete a thorough referencing process, including criminal record checks
Benefits
Comp & perks- Competitive salary and annual discretionary bonus
- 25 days annual leave plus bank/public holidays
- Annual option to buy up to 5 additional days of annual leave
- Training opportunities
- Clearly defined career progression
- Employer-funded health cash plan covering dental, optical, physiotherapy and other essential healthcare costs
- Unlimited access to a 24/7 virtual GP service
- Attractive company pension scheme
- Employer-funded life assurance of 4x basic salary
- Salary Finance savings and borrowing through payroll
- Carbon-neutral salary sacrifice car leasing scheme
- Interest-free travel loans
- Cycle to Work scheme with tax-efficient bike and cycling equipment worth up to £1,000
- Discounted gym membership
- Online virtual workout sessions
- Online culinary classes
- OnHand Eco & Social volunteering opportunities
- Employee Assistance Programme
- Free Domestic & General protection plan each year
- Up to 50% discounts on additional protection plans
- Employee discounts with online and high street retailers