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Doss

Forward Deployed Product Manager

Doss

. Support the end-to-end post-sales customer lifecycle from discovery, design, product implementation, and go-live .

Posted 11/5/2026full-timeSan Francisco • California • United StatesMid-LevelSenior💰 $120,000 - $210,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing the post-sales customer lifecycle, focusing on client success and value realization through effective process mapping, product design, and integration. Strong analytical skills and a systems-thinking approach are essential for driving product improvements and client retention.

Highest-signal resume keywords
Customer ObsessionSystems-Thinking AbilityAnalytical MindsetProcess MappingProduct Design

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Process MappingProduct DesignData MigrationUAT SupportSQL
Soft Skills
Ownership MindsetClient ManagementPassion for LearningCross-Functional Collaboration
Tools & Technologies
DOSS Platform
Industry Keywords
Post-Sales LifecycleEnterprise ClientsAutomationAIBusiness Acumen

Tech Stack

Tools & technologies
ERPSQL

About the role

Key responsibilities & impact
  • Support the end-to-end post-sales customer lifecycle from discovery, design, product implementation, and go-live
  • Ensure clients achieve success and value from DOSS
  • Conduct cross-functional deep dives across customer organizations to map end-to-end business processes and workflows
  • Build new product capabilities supporting upper mid-market and enterprise clients
  • Contribute to best-in-class practices and processes across the team
  • Translate process flows into product design and configuration within the DOSS platform
  • Collaborate with technical teams on integrations and data migrations for implementations
  • Support UAT, training, and go-live support
  • Build client relationships to drive retention and potentially upsell
  • Contribute to product and customer-lifecycle improvements through automation and AI

Requirements

What you’ll need
  • 3+ years in engineering (industrial, process, computer etc.), consulting, finance, operations, product operations or technical program management at a technology company
  • ERP experience not required, but a major plus
  • Ownership/accountability mindset
  • Customer obsession, including client/stakeholder management
  • Appetite for operational and technical details
  • Business acumen to discuss value drivers
  • Passion for learning quickly
  • Systems-thinking ability across people, process, and technology
  • Experience in high-pressure roles within startups, consulting, finance, etc.
  • Ability to understand complex engineering and logic problems from first principles
  • Strong analytical mindset
  • SQL experience is a plus, but not required
  • Must have or obtain US work authorization as applicable

Benefits

Comp & perks
  • Meaningful equity
  • 100% coverage for individuals: premium medical, dental & vision coverage
  • 401(k), immediate eligibility
  • Lunch in-office 5 days/week (and dinner when needed)
  • Flexible/unlimited PTO
  • Commuter (BART/MUNI/CalTrain) stipend
  • Equipment stipend
  • Wellness & Fitness stipend
  • Generous parental leave
  • Relocation assistance available
  • In-office culture in San Francisco