Fulfillment Operator

doTERRA International LLC

. Serve as the primary point person for the Hawaii Product Center and contribute as a member of the overall fulfillment team .

Posted 10/23/2026part-timeWaipahu • Hawaii • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong inventory control and fulfillment capabilities while maintaining a positive team atmosphere. Proficient in using internal systems for order management and customer interactions.

Highest-signal resume keywords

Inventory Control ExperienceOrder Entry SkillsWMS Systems ExperienceExcellent Interpersonal SkillsCreative Problem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Inventory ControlOrder EntryWMS SystemsComputer SkillsMS WordExcelGoogle DocsGoogle SheetsOrder FulfillmentShipping and Receiving

Soft Skills

Interpersonal SkillsTeam CollaborationFlexibilityProblem-SolvingPositive Attitude

Industry Keywords

FulfillmentWarehousingCustomer ServiceReturns ProcessingOrder Management

About the role

Key responsibilities & impact

Serve as the primary point person for the Hawaii Product Center and contribute as a member of the overall fulfillment team
Greet customers arriving at the Product Center
Deliver orders to customers and complete transactions confirming order pickup
Use internal doTERRA systems to place, return, or change customer orders
Process returns, refunds, and exchanges in doTERRA systems
Coordinate with the fulfillment team to pick and verify customer orders
Resolve problems promptly using proper sources
Capture customer feedback
Upsell and mention promotions and Healing Hands to customers
Pick, pack, and ship customer orders to maintain service level agreements
Assist with inventory replenishment, pick area readiness, and organization
Prepare inbound shipments for accurate receipt and put-away
Assist with inventory control as requested by leadership
Maintain a clean and organized workstation and facility
Contribute to projects and fulfillment team needs as requested by leadership
Show kindness, support, and respect toward fellow employees
Encourage and help build a positive work environment

Requirements

What you’ll need

Inventory control, warehousing, or fulfillment experience highly desired
Proficiency in everyday computer skills, including MS Word, Excel, Google Docs, and Google Sheets
Order entry and WMS systems experience is a plus
Ability to lift up to 50 lbs.
Excellent interpersonal skills with internal and external customers
Ability to contribute to and promote an amazing team atmosphere
Creative problem-solving skills highly encouraged
Flexibility within job duties
Ability to adhere to daily work schedules and avoid tardiness and absenteeism
Ability to work overtime when requested or required due to order volume
Availability to attend mandatory monthly meetings

Benefits

Comp & perks

Opportunities for growth and movement throughout the company
Opportunities to expand skill sets and achieve personal career goals