Ops Services Lead – L&D Programs

DPR Construction

. Lead administration and delivery of enterprise learning and development programs .

Posted 10/19/2026full-timeUnited StatesSenior💰 $115,000 - $182,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading and managing learning and development programs, with a strong focus on program administration, stakeholder engagement, and performance evaluation. Proven ability to develop team capabilities through coaching and professional development.

Highest-signal resume keywords

Learning And Development ManagementProgram AdministrationTeam LeadershipPerformance ManagementStakeholder Support

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Learning Program CoordinationProgram LogisticsPerformance Metrics EvaluationWorkload PlanningCoaching

Soft Skills

CommunicationCollaborationOrganizational Skills

Industry Keywords

Organizational DevelopmentHuman ResourcesParticipant ExperienceProgram Implementation

About the role

Key responsibilities & impact

Lead administration and delivery of enterprise learning and development programs
Manage Learning and Development Program Specialists responsible for program implementation, coordination, and stakeholder support
Establish program priorities, work assignments, and operational processes
Oversee planning, coordination, and execution of learning programs, including schedules, communications, participant experience, and program logistics
Partner with People Practices leaders, facilitators, and business stakeholders to align programs with organizational needs
Review participation, completion, feedback, and performance metrics to evaluate effectiveness and identify improvements
Develop team capability through coaching, performance management, workload planning, and professional development
Promote consistency in learning program administration, communication, and participant support

Requirements

What you’ll need

Bachelor’s degree in education, organizational development, human resources, or a related field, or equivalent experience required
7–10 years of experience in learning and development, program management, organizational development, or related experience required
2–4 years of experience leading team members, project teams, or program administration activities required
Experience with learning program administration, coordination, stakeholder support, scheduling, communications, participant experience, and program logistics
Experience reviewing participation, completion, feedback, and performance metrics
Experience with coaching, performance management, workload planning, and professional development activities

Benefits

Comp & perks

Medical benefits
Dental benefits
Vision benefits
Wellness benefits
Employee-owned company
Professional development opportunities
Opportunity to try new things, explore unique paths, and shape your future