Manager, Journey Analytics

DraftKings Inc.

. Lead the Journey Intelligence Team’s analytical strategy and develop analysts .

Posted 10/22/2026full-timeUnited StatesMid-LevelSenior💰 $126,000 - $157,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customer analytics, statistical analysis, and experimental design, with a strong ability to translate complex findings into actionable strategies. Proven experience in leading teams and collaborating cross-functionally to drive customer engagement initiatives.

Highest-signal resume keywords

Customer Analytics ExperienceExpert Proficiency In SQLStatistical Analysis And Experimental DesignPeople Management ExperienceCross-Functional Collaboration Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SQLStatistical AnalysisExperimental DesignA/B TestingCausal InferenceSegmentationCohort AnalysisFunnel AnalysisCustomer Lifecycle MeasurementPredictive Modeling

Soft Skills

Strong CommunicationAnalytical MindsetAbility To Navigate Ambiguity

Certifications & Qualifications

Gaming License

Industry Keywords

Customer EngagementAnalytical StrategyMeasurement FrameworksData AssetsExploratory AnalysesHypothesis-Driven ResearchProduct PromotionsStrategic InitiativesSenior Leadership InfluenceCustomer Journey Opportunities

Tech Stack

Tools & technologies

PythonSQL

About the role

Key responsibilities & impact

Lead the Journey Intelligence Team’s analytical strategy and develop analysts
Develop measurement frameworks, customer segmentation strategies, and scalable data assets
Conduct exploratory analyses and hypothesis-driven research
Design and evaluate experiments involving product, promotions, and communications experiences
Translate analytical findings into actionable next steps
Partner with Product, Operations, and other cross-functional teams on strategic initiatives
Measure the impact of initiatives on customer engagement
Influence senior leadership and align teams around broader customer-journey opportunities

Requirements

What you’ll need

At least 3 years of experience in customer, business, or product analytics
At least 1 year of people management experience
Expert proficiency in SQL
Experience developing scalable data assets independently and with Data Engineering teams
Familiarity with Python and predictive modeling is a plus
Strong knowledge of statistical analysis and experimental design, including A/B testing and causal inference
Experience with segmentation, cohort analysis, funnel analysis, and customer lifecycle measurement
Ability to navigate ambiguity and translate strategic objectives into analytical priorities and measurable outcomes
Strong communication and cross-functional collaboration skills
Experience presenting complex findings to senior leadership and influencing strategic decisions
Customer-focused, analytical mindset
May be required to obtain a gaming license issued by the appropriate state agency as a condition of employment

Benefits

Comp & perks

Bonus
Equity
Benefits as applicable
Guidance through the gaming-license process if relevant to the role