Senior Product Manager, Fraud Risk Platforms

DraftKings Inc.

. Own and drive an outcome-based roadmap for risk case decisioning across AI-assisted review, case automation, self-service, and case management .

Posted 10/5/2026full-timeRemote • United StatesSenior💰 $136,000 - $170,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Product Management with a focus on risk case decisioning, including defining strategies, building roadmaps, and leading cross-functional initiatives. Proficient in data-driven prioritization, success metrics evaluation, and stakeholder management within regulated industries.

Highest-signal resume keywords

Product ManagementRisk Case DecisioningData-Driven PrioritizationStakeholder ManagementCross-Functional Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Roadmap DevelopmentSuccess Metrics DefinitionAutomation EvaluationCase Workflow AnalysisAI Support Integration

Soft Skills

Analytical SkillsCommunication SkillsOwnershipAccountabilityInfluencing Skills

Tools & Technologies

Internal ToolsCustomer-Facing PlatformsAI TechnologiesAutomation ToolsFoundational Technology Platforms

Certifications & Qualifications

Bachelor’s DegreeGaming License (if required)

Industry Keywords

FraudRiskTrust & SafetyOperations AutomationRegulated Industry

About the role

Key responsibilities & impact

Own and drive an outcome-based roadmap for risk case decisioning across AI-assisted review, case automation, self-service, and case management
Partner with Risk Operations to understand case workflows, identify agent time expenditure, and prioritize high-impact opportunities
Define resolution paths for different case types, including automation, AI support, customer self-service, and human review
Shape the end-to-end case lifecycle, including case types, states, routing, prioritization, queues, resolution actions, closure criteria, and agent evidence
Lead discovery and execution with Engineering, Data Science, Controls & Compliance, and cross-functional partners
Translate complex needs into clear requirements, testable acceptance criteria, and measurable outcomes
Define success metrics and evaluate automation rates, workload reduction, self-service containment, AI review quality, decision quality, and operational cost
Represent case resolution experience in upstream decisions and surface operational impacts of orchestration, tooling, and risk model changes
Build auditability into automated and AI-assisted case decisions and partner with Controls & Compliance on decision rationale and evidence standards

Requirements

What you’ll need

Bachelor’s Degree or suitable combination of education, experience, and training
At least 7 years of experience in Product Management
Experience in fraud, risk, trust & safety, or large-scale operations automation
Experience defining strategy, building roadmaps, and leading complex initiatives from discovery through delivery and iteration
Strong analytical skills and data-driven prioritization experience
Experience defining success metrics, evaluating performance, and using insights to guide investment decisions
Experience working across Engineering, Data Science, Analytics, Operations, and other business teams
Ability to navigate ambiguity and balance long-term strategy with near-term operational impact
Strong communication and stakeholder management skills
Ability to influence senior leaders and align cross-functional teams
Strong ownership and accountability
Familiarity with internal tools, customer-facing platforms, artificial intelligence, automation, risk operations, or foundational technology platforms is a plus
Experience in a regulated industry such as gaming, fintech, payments, or insurance is a plus
May be required to obtain a gaming license issued by the appropriate state agency as a condition of employment

Benefits

Comp & perks

Bonus
Equity
Benefits as applicable
Gaming license application guidance if relevant to the role