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VIP Host, Bilingual – Spanish
DraftKings Inc.. Create new business revenue by understanding and developing strong, authentic, and trusted player relationships .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in player relationship management and sales strategies, with a strong focus on delivering exceptional customer experiences and executing VIP engagement programs. Proficient in analyzing market trends and player feedback to drive platform improvements and new offerings.
Highest-signal resume keywords
Player Relationship ManagementSales ExperienceFluency in SpanishAnalytical MindsetVIP Engagement Strategy
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SalesAccount ManagementCustomer ExperienceMarket AnalysisData Analysis
Soft Skills
CommunicationCollaborationDecision-MakingAdaptability
Certifications & Qualifications
State Gaming Licenses
Industry Keywords
VIP PoliciesResponsible GamingPlayer FeedbackPromotionsGaming Platforms
About the role
Key responsibilities & impact- Create new business revenue by understanding and developing strong, authentic, and trusted player relationships
- Manage all aspects of player relationships through local events, regular communications, and escalation responses
- Maintain a thorough understanding of the market while proactively providing new game offerings, promotions, channels, and platforms to players
- Compile player feedback to support platform improvements and identify opportunities
- Execute VIP policies and guidelines, including responsible gaming policies
- Execute the day-to-day strategy of DraftKings' VIP engagement program
- Help deliver a world-class customer experience and shape how DraftKings communicates with a growing global audience
Requirements
What you’ll need- Bachelor's degree in a related field or relevant experience
- At least 3 years of experience in a Sales, Account Management, or customer-facing role
- Native or near-native fluency in Spanish
- Comfort working in a fast-paced, highly collaborative, and entrepreneurial environment
- Analytical mindset to make quick and confident decisions on data and trends
- Willingness to travel and work nights and weekends
- Must be able to obtain and maintain required State Gaming Licenses
Benefits
Comp & perks- Bonus
- Equity
- Benefits as applicable
- Guidance through the required gaming-license process if relevant to the role