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Account Director
Drake Cooper. Lead one of Drake Cooper's largest and most complex client relationships as a senior, day-to-day account leader.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in account management and client services within integrated marketing, with a strong focus on strategic thinking, financial acumen, and team leadership. Capable of guiding complex client relationships and marketing initiatives while ensuring alignment with business priorities and agency capabilities.
Highest-signal resume keywords
Account ManagementStrategic ThinkingFinancial AcumenClient Relationship ManagementTeam Leadership
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Budget ManagementForecastingScope DevelopmentIntegrated MarketingRegulatory Compliance
Soft Skills
Communication SkillsOrganizational SkillsCoachingCollaborationProblem-Solving
Industry Keywords
Integrated Marketing AgencyClient ServicesFinancial Services MarketingMarket ExpansionAdvertising
About the role
Key responsibilities & impact- Lead one of Drake Cooper's largest and most complex client relationships as a senior, day-to-day account leader.
- Translate client business priorities into clear marketing action.
- Guide the client's marketing plans and priorities through the agency.
- Build a direct, trusted relationship with the client as advocate and advisor.
- Understand the client's business, growth priorities, challenges, internal dynamics, and market needs to anticipate future needs.
- Bring forward recommendations, identify risks and opportunities early, and lead conversations with day-to-day contacts and senior decision-makers.
- Guide marketing priorities through the agency and ensure the right people are focused on the right work.
- Oversee significant initiatives based on size, complexity, investment, or opportunity.
- Maintain visibility into work in progress, decisions, approvals, dependencies, and potential issues, escalating matters to agency leadership when needed.
- Manage scopes of work, budgets, forecasts, staffing plans, revenue, profitability, and account billing.
- Collaborate with project management, media, finance, and agency discipline leads on capacity, timing, scope, and financial concerns.
- Lead the account team through clear expectations, delegation, feedback, and accountability.
- Develop team members' strategic judgment, anticipation, confidence, and client leadership skills.
- Recognize and raise team support needs before they affect the work or people.
- Work closely with the Group Account Director and agency discipline leaders.
Requirements
What you’ll need- 10+ years of progressive account management or client services experience, primarily within an integrated marketing or advertising agency.
- Current or recent experience operating at the Account Director level, with direct ownership of a large, complex, integrated account and senior client relationships.
- A proven record of leading multi-disciplinary agency teams and major initiatives involving meaningful budgets, numerous stakeholders, and overlapping workstreams.
- Demonstrated ability to move beyond ask-and-respond service: you independently identify what needs attention, develop a point of view, and move the team toward action.
- Strong strategic thinking and the ability to connect business context, data, client input, and agency expertise into clear recommendations.
- The confidence, credibility, and communication skills to effectively advise senior client and agency leaders.
- Excellent written and verbal communication, including the judgment to challenge, advise, clarify, and de-escalate when needed.
- Strong financial acumen, with hands-on experience developing scopes, managing budgets and forecasts, protecting profitability, and navigating scope changes.
- Exceptional organization and attention to detail, paired with the ability to maintain a higher-level view of the account and prioritize what matters most.
- A track record of coaching account talent and helping strong performers build strategic judgment, confidence, and leadership range.
- Maturity, curiosity, calm, accountability, and a collaborative approach in a dynamic environment with competing priorities.
- A bachelor's degree in marketing, business, communications, or a related field, or equivalent relevant experience.
- Experience leading marketing for a bank, credit union, fintech company, insurance organization, or another regulated category.
- Experience with regional or multi-market brands, including market expansion, localized marketing, and significant integrated media investment.
- Working knowledge of regulatory, compliance, privacy, and approval considerations that affect financial-services marketing, with the judgment to engage the right experts rather than act as legal counsel.
- Experience supporting organic account growth, new business efforts, or agency-wide leadership initiatives.
Benefits
Comp & perks- 100% Employee Owned
- Opportunity for Bonus
- Paid Parking at our office locations
- 401(k) plan with a match
- Agency-paid medical, life, and short-term disability insurance, along with options for vision, dental, additional life, and long-term disability insurance
- A generous time off program, including family leaves and volunteer work
- Great clients!!