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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in electronic fault diagnosis, software development, and client relationship management, with a strong focus on continuous improvement and technical support. Proficient in delivering technical presentations and managing calibration processes while ensuring high customer satisfaction.
Highest-signal resume keywords
Electronic Fault DiagnosisSoftware Development Using PythonLinux Systems AdministrationTechnical Support and Client ManagementRemote Calibration of Electronic Instruments
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Electronic EngineeringMechatronic EngineeringSoftware DevelopmentBash ScriptingData AnalysisSystem ImprovementsEmbedded Systems DevelopmentElectrical WiringQuality Control DocumentationTroubleshooting
Soft Skills
Problem-SolvingAttention to DetailStrong CommunicationTeam DevelopmentAutonomous Work
Tools & Technologies
Microsoft ExcelMS OfficeLinux Operating SystemsVersion Control SystemsNetwork Management
Industry Keywords
Mineral Processing PlantsContract ManagementProject ManagementClient Relationship ManagementContinuous Improvement
Tech Stack
Tools & technologiesLinuxPython
About the role
Key responsibilities & impact- Proactively manage interactions with potential and existing customers in support of sales and service functions
- Assist with in-house engineering tasks related to product, process, and software enhancements
- Conduct product demonstrations, trials, installations, commissioning, maintenance, and troubleshooting at client sites as needed
- Perform routine and corrective remote calibration of analysers
- Deliver presentations, generate reports, and perform data analysis to drive continuous improvement and customer satisfaction
- Diagnose root causes of reported hardware faults on instruments
- Perform repairs or component replacements and validate solutions through testing
- Develop and implement hardware solutions for recurring issues
- Maintain software systems and troubleshoot bugs or performance issues
- Provide technical support to the manufacturing team
- Configure and deploy software during production processes
- Address ad-hoc technical queries and assist with issue resolution
- Source components and support integration of new parts
- Complete quality-control documentation
- Contribute to product and system improvement initiatives
- Design, implement, test, and deploy software-related improvements
- Align customer requirements with product offerings and service capabilities
- Deliver technical presentations and ensure customer-facing documentation is accurate and professional
- Provide ongoing and ad-hoc technical support to clients and subsidiaries
- Build and maintain client relationships and take ownership of client issues through timely, collaborative resolution
- Manage calibration and performance for multiple clients
- Support Product Support Services contract renewals through technical insights and performance feedback
- Develop client references and case studies
- Capture and document successful project outcomes and strengthen client satisfaction
Requirements
What you’ll need- Bachelor’s degree in electronic engineering or Mechatronic Engineering (B.Eng)
- Minimum of 2 years of experience in electronic fault diagnosis and system improvements
- Minimum of 2 years of experience in software development using Python, Pascal, or C
- Minimum of 2 years of experience with Linux systems and engineering support
- Experience working within mineral processing plants preferred
- Knowledge of Linux operating systems and Bash scripting
- Proficiency in Microsoft Excel
- Basic understanding of contract and project management principles
- Advanced proficiency in MS Office
- Professional fluency in Spanish and, ideally, English
- Availability for international travel up to 50% of working days annually
- Ability to work independently with strong problem-solving skills and attention to detail
- Strong knowledge of software development best practices, including version control, code reviews, testing, documentation, and structured coding
- Ability to develop, debug, and maintain software, including embedded systems
- Understanding of hardware systems and component interactions
- Experience in Linux systems administration and network management
- Ability to read and create electronic circuit diagrams and perform electrical wiring tasks
- Ability to analyze systems for continuous improvement
- Experience in remote calibration of electronic instruments
- Ability to work autonomously, prioritize tasks, and manage workload effectively
- Accountability for client deliverables and assigned responsibilities
- Ability to guide, support, and develop team members
- Strong communication skills to convey ideas clearly and influence outcomes
- Ability to anticipate challenges and identify opportunities for innovation
- Ability to contribute to and align with organizational strategy
- Ability to lead client-specific projects and technical initiatives
- Ability to coordinate and guide teams in resolving complex client issues
Benefits
Comp & perks- Competitive salary
- Opportunity to travel and work with diverse cultures
- Exposure to industry-leading professionals
- Supportive team
- Inclusive, team-oriented and collaborative work environment
- Professional growth and skills development
- Company support to help employees realize their full potential