Operations Associate – Client Delivery

Drop Zero Digital

. Own either the hiring machine or client delivery operations, with the area decided during the trial .

Posted 10/17/2026full-timeRemote • South AfricaJuniorMid-Level💰 $12,000 - $18,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong decision-making abilities and effective communication skills while managing hiring or client delivery operations. Capable of tracking processes, adapting to feedback, and ensuring timely execution of tasks.

Highest-signal resume keywords

Hiring Operations ManagementClient Delivery OperationsDecision-Making SkillsTime Tracking ProficiencyStrong Written English

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Clear CommunicationAdaptabilityProcess IdentificationReliability

Tools & Technologies

Time Tracking Tool

Industry Keywords

Candidate SourcingClient Work ManagementProcess ImprovementEmployment Verification

About the role

Key responsibilities & impact

Own either the hiring machine or client delivery operations, with the area decided during the trial
For hiring operations: find, screen and hire people; run the funnel end to end; source candidates; chase and schedule; maintain an accurate tracker; identify process failures
For client delivery operations: plan, brief, chase and ship client work; hold timelines; brief the team properly; prevent work from stalling
Notice what has slipped, decide what to do, and close it without being asked
Make real calls every day and be judged on the quality of those decisions
Make decisions on live work during the paid trial and receive direct feedback

Requirements

What you’ll need

Full time once hired, and this is your only job
During the paid trial you work 4 hours a day with us, 2 of them at a fixed time inside our working day, and you can keep your current job
If you pass, you give notice and join us full time within 30 days
Reliable internet, at least 30 Mbps down and 5 Mbps up, tested live with us
Strong written English
Based in South Africa
You track your working time with our time tracking tool from day one
You need to have held a full-time job at some point in the last 12 months
Misrepresenting employment history is disqualifying
Aptitude tests with a published floor
Verification of employer, dates, title and paid status, evidenced by contract and payslips
Ability to make and own decisions, including decisions that go wrong
Ability to distinguish which decisions are yours to make
Ability to accept feedback and adapt appropriately
Ability to identify failing processes and raise issues
Clear and honest written communication

Benefits

Comp & perks

1000 USD per month on hire, set by responsibility and demonstrated capability, not by how long you have worked
Pass your 90-day review and your pay goes up by 50 percent
A one-month annual bonus (13th month pay in the Philippines and South Africa, THR in Indonesia)
15 days of paid leave a year, rising with tenure, plus your own country's public holidays
Paid sick leave
A health allowance
A coworking allowance
Paid screen and paid trial
Completion payment when you finish the trial, whether or not we hire you
If we stop early, you are paid for the days you worked