Operations Associate – Client Delivery

Drop Zero Digital

. Own either the hiring machine or client delivery operations, with the area decided during the trial based on demonstrated strengths .

Posted 10/17/2026full-timeRemote • PhilippinesJuniorMid-Level💰 $12,000 - $18,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong operational decision-making and ownership in hiring or client delivery processes, with a focus on effective communication and problem-solving. Capable of managing timelines and maintaining accurate records while ensuring high-quality outcomes.

Highest-signal resume keywords

Operational Decision-MakingProcess ImprovementStrong Written EnglishTime TrackingClient Delivery Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

SourcingScreeningSchedulingMaintaining TrackerIdentifying Broken ProcessesPlanningBriefingChasing TasksClosing TasksConducting Interviews

Soft Skills

CommunicationProblem-SolvingOwnershipReliabilityAttention to Detail

Tools & Technologies

Time Tracking ToolVideo Introduction SoftwareAptitude Testing Tools

Industry Keywords

Hiring OperationsClient Delivery OperationsEmployment VerificationAsynchronous InterviewFull-Time Employment

About the role

Key responsibilities & impact

Own either the hiring machine or client delivery operations, with the area decided during the trial based on demonstrated strengths
For hiring operations, run the funnel end to end: sourcing, screening, chasing, scheduling, maintaining the tracker, and identifying broken processes
For client delivery operations, plan, brief, chase, and ship client work; hold timelines, brief the team properly, and prevent work from stalling
Notice what has slipped, decide what to do, and close tasks without being asked
Make real operational decisions daily and take ownership of their outcomes
Identify failing processes, including company processes, and communicate problems clearly and honestly
Complete application, asynchronous interview, aptitude tests, video introduction, verification, paid screen, and six-to-eight-week paid trial

Requirements

What you’ll need

Full time once hired, and this is your only job
During the paid trial, work 4 hours a day with the company, including 2 hours at a fixed time inside the working day; current employment may be kept during the trial
If the trial is passed, give notice and join full time within 30 days
Reliable internet with at least 30 Mbps download and 5 Mbps upload, tested live with the company
Strong written English
Based in the Philippines
Track working time with the company's time tracking tool from day one
Have held a full-time job at some point in the last 12 months
Employment history must be accurately represented and may be verified through contracts and payslips

Benefits

Comp & perks

1000 USD per month on hire, set by responsibility and demonstrated capability, not by how long you have worked
Pass your 90-day review and your pay goes up by 50 percent
A one-month annual bonus (13th month pay in the Philippines and South Africa, THR in Indonesia)
15 days of paid leave a year, rising with tenure, plus your own country's public holidays
Paid sick leave
A health allowance
A coworking allowance
Paid screen and paid trial
Completion payment when you finish the trial, whether or not we hire you
If employment stops early, payment for the days worked