Operations Associate – Client Delivery

Drop Zero Digital

. Grow Drop Zero Digital's AI image service .

Posted 10/17/2026full-timeRemote • IndonesiaJuniorMid-Level💰 $12,000 - $18,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong operational ownership and decision-making capabilities, with a focus on managing hiring processes and client delivery. Proficient in maintaining timelines, identifying process failures, and effectively communicating issues.

Highest-signal resume keywords

Hiring Funnel ManagementClient Delivery OperationsProcess ImprovementStrong Written EnglishTime Tracking

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Independent Decision-MakingProblem-SolvingCommunication

Tools & Technologies

Time Tracking Tool

Industry Keywords

Asynchronous InterviewAptitude TestsVideo IntroductionVerification StepPaid Trial

About the role

Key responsibilities & impact

Grow Drop Zero Digital's AI image service
Own either the hiring machine or client delivery operations, with the area decided during the trial
Run the hiring funnel end to end, including sourcing, screening, chasing, scheduling, tracker maintenance, and identifying process failures
Plan, brief, chase, and ship client work while holding timelines and preventing stalled work
Notice slipped work, decide what to do, and close issues without being asked
Make independent decisions and take ownership of their outcomes
Identify failing processes and communicate problems clearly and honestly
Complete an asynchronous interview, aptitude tests, video introduction, verification step, paid screen, and six-to-eight-week paid trial
Make decisions on live work during the trial and receive direct feedback

Requirements

What you’ll need

Full time once hired, and this is your only job
During the paid trial, work 4 hours a day, including 2 hours at a fixed time inside the company's working day
If successful, give notice and join full time within 30 days
Reliable internet with at least 30 Mbps download and 5 Mbps upload, tested live
Strong written English
Based in Indonesia
Track working time with the company's time tracking tool from day one
Must have held a full-time job at some point in the last 12 months
No minimum years of experience; candidates are evaluated through the trial
Employment history must be accurately represented and verifiable through contracts and payslips

Benefits

Comp & perks

1000 USD per month on hire, set by responsibility and demonstrated capability
Pay increases by 50 percent after passing the 90-day review
One-month annual bonus (13th month pay in the Philippines and South Africa, THR in Indonesia)
15 days of paid leave a year, rising with tenure
Own country's public holidays
Paid sick leave
Health allowance
Coworking allowance
Paid screen and paid trial
Completion payment when finishing the trial, whether or not hired
Payment for days worked if the trial ends early