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Operations Associate – Client Delivery
Drop Zero Digital. Grow Drop Zero Digital's AI image service .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong operational decision-making and ownership in hiring or client delivery processes, with a focus on effective communication and time management. Capable of tracking work progress and maintaining timelines while ensuring quality outcomes.
Highest-signal resume keywords
Operational Decision-MakingHiring Funnel ManagementClient Delivery OperationsStrong Written EnglishTime Tracking
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Hiring OperationsClient Delivery ManagementSourcingScreeningSchedulingProcess ImprovementTimeline ManagementOperational OwnershipAptitude TestingVideo Interviewing
Soft Skills
CommunicationReliabilityProblem-SolvingAttention to DetailProactivity
Tools & Technologies
Time Tracking ToolVideo Interview Software
Industry Keywords
AI Image ServiceClient WorkOperational ProcessesHiring FunnelRemote Work
About the role
Key responsibilities & impact- Grow Drop Zero Digital's AI image service
- Own either the hiring machine or client delivery operations, with the area decided during the trial
- For hiring operations: run the hiring funnel end to end, including sourcing, screening, chasing, scheduling, tracker maintenance, and identifying broken processes
- For client delivery operations: plan, brief, chase, and ship client work; hold timelines; brief the team properly; and prevent work from stalling
- Notice what has slipped, decide what to do, and close it without being asked
- Make real operational decisions every day and take ownership of their outcomes
- Make calls on live work during the paid trial and respond to direct feedback
Requirements
What you’ll need- Full time once hired, and this is your only job
- During the paid trial you work 4 hours a day, 2 of them at a fixed time inside our working day, and you can keep your current job
- If you pass, you give notice and join us full time within 30 days
- Reliable internet, at least 30 Mbps down and 5 Mbps up, tested live with us
- Strong written English
- Based in Indonesia
- Track your working time with the company's time tracking tool from day one
- Must have held a full-time job at some point in the last 12 months
- Employer, dates, title and paid status are verified by contract and payslips
- Must complete the application, written step, aptitude tests, recorded video interview, founder call, and paid trial
Benefits
Comp & perks- 1000 USD per month on hire, set by responsibility and demonstrated capability, not by how long you have worked
- Pass your 90-day review and your pay goes up by 50 percent
- A one-month annual bonus
- 15 days of paid leave a year, rising with tenure, plus your own country's public holidays
- Paid sick leave
- A health allowance
- A coworking allowance
- Paid trial: half rate for the first two weeks, full rate from week three onward
- Completion payment when you finish the trial, whether or not we hire you