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Operations Associate – Client Delivery
Drop Zero Digital. Grow Drop Zero Digital's AI image service .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong operational decision-making and accountability in managing hiring or client delivery processes. Exhibits clear communication skills and the ability to adapt based on feedback while identifying and addressing process inefficiencies.
Highest-signal resume keywords
Operational Decision-MakingHiring Funnel ManagementClient Delivery PlanningProcess ImprovementClear Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
AdaptabilityProblem-SolvingFeedback ReceptionDecision OwnershipAttention to Detail
Industry Keywords
Hiring OperationsClient Delivery OperationsProcess TrackingTimeline ManagementWork History Verification
About the role
Key responsibilities & impact- Grow Drop Zero Digital's AI image service
- Own either the hiring machine or client delivery operations, with the area decided during the trial
- For hiring operations: run the hiring funnel end to end, including sourcing, screening, follow-up, scheduling, tracker maintenance, and identifying process failures
- For client delivery operations: plan, brief, follow up, and ship client work; maintain timelines, brief the team, and prevent work from stalling
- Notice what has slipped, decide what to do, and close tasks without being asked
- Make real operational decisions daily and be accountable for their quality
- Make calls on live work during the paid trial and respond to feedback
Requirements
What you’ll need- Based in Paraguay
- Must have held a full-time job at some point in the last 12 months
- No minimum number of years of experience
- Work history is verified through employer, dates, title, and paid status, evidenced by contract and payslips
- False or misrepresented work history is disqualifying
- Ability to make and own decisions
- Ability to distinguish which decisions are yours to make
- Ability to take feedback as information and adapt
- Ability to improve quickly
- Ability to identify failing processes and raise concerns
- Clear and honest writing, especially about problems
- Must complete an application with a short Loom video after researching Drop Zero Digital
- Must complete a short email test, including a real decision task, internet speed, computer, and work-history paragraph
- Must complete a 15-minute call with the founder
- Must complete a recorded one-take video interview
- Must complete aptitude tests
- Must complete a paid six-to-eight-week trial
Benefits
Comp & perks- 2100 USD per month from day one, set by responsibility and demonstrated capability, not by how long you have worked
- A one-month annual bonus
- 15 days of paid leave a year, rising with tenure, plus your own country's public holidays
- Paid sick leave
- A health allowance
- A coworking allowance
- Paid trial from day one: half rate for the first two weeks, full rate from week three onward
- Completion payment when you finish the trial, whether or not you are hired
- Payment for days worked if the trial ends early