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Operations Associate – Client Delivery
Drop Zero Digital. Help grow Drop Zero Digital's AI image service .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong decision-making capabilities and accountability in managing hiring or client delivery operations. Effectively identifies and improves processes while maintaining clear communication and adaptability.
Highest-signal resume keywords
Hiring Operations ManagementClient Delivery OperationsProcess ImprovementDecision-Making AccountabilityClear Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
AdaptabilityFeedback ReceptionProblem-Solving
Industry Keywords
Hiring FunnelSourcingScreeningClient Work ManagementTimeline Management
About the role
Key responsibilities & impact- Help grow Drop Zero Digital's AI image service
- Own either the hiring machine or client delivery operations, with the area decided during the paid trial
- For hiring operations: run the hiring funnel end to end, including sourcing, screening, follow-up, scheduling, tracker maintenance, and identifying broken processes
- For client delivery operations: plan, brief, follow up, and ship client work; manage timelines, brief the team, and prevent work from stalling
- Notice slipped work, decide what to do, and close tasks without being asked
- Make real daily decisions and be accountable for their quality
- Participate in a six- to eight-week paid trial performing the real job
Requirements
What you’ll need- Based in Uruguay
- Must have held a full-time job at some point in the last 12 months
- Employment history is verified through employer, dates, title, paid status, contract, and payslips
- Misrepresenting employment history is disqualifying
- Make decisions and own them, including decisions that go wrong
- Distinguish which decisions are yours and which are not
- Take feedback as information and adapt appropriately
- Improve quickly
- Identify and report failing processes, including company processes
- Write clearly and honestly, especially about problems
- Internet speed and computer are assessed during the application process
Benefits
Comp & perks- A one-month annual bonus
- 15 days of paid leave a year, rising with tenure, plus your own country's public holidays
- Paid sick leave
- A health allowance
- A coworking allowance
- Paid trial from day one: half rate for the first two weeks, full rate from week three onward
- Completion payment when you finish the trial, whether or not we hire you
- Payment for days worked if the trial ends early