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Operations Associate – Client Delivery
Drop Zero Digital. Help grow Drop Zero Digital's AI image service .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong decision-making capabilities and accountability in operational roles, with a focus on hiring or client delivery processes. Exhibits clear communication skills and the ability to adapt based on feedback while managing timelines and resolving issues effectively.
Highest-signal resume keywords
Decision-MakingClient Delivery OperationsHiring Operations ManagementClear CommunicationProblem Identification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
AdaptabilityAccountabilityFeedback ReceptionProblem-SolvingProcess Improvement
Industry Keywords
Hiring Funnel ManagementClient Work PlanningOperational Decision-MakingSourcing and ScreeningTimeline Management
About the role
Key responsibilities & impact- Help grow Drop Zero Digital's AI image service
- Own either the hiring machine or client delivery operations, with the area decided during the paid trial
- For hiring operations: manage sourcing, screening, chasing, scheduling, the hiring funnel, and tracker accuracy
- For client delivery operations: plan, brief, chase, and ship client work; hold timelines and prevent stalled work
- Identify slipped or failing work, decide what to do, and close issues without being asked
- Make real daily operational decisions and be accountable for their quality
- Participate in the application, testing, interview, aptitude assessment, and six-to-eight-week paid trial process
Requirements
What you’ll need- Based in Czech Republic
- Must have held a full-time job at some point in the last 12 months
- Clear and honest writing, especially about problems
- Ability to make and own decisions, including decisions that go wrong
- Ability to distinguish which decisions are yours and which are not
- Ability to take feedback as information and adapt
- Ability to improve quickly
- Ability to identify failing processes and communicate them
- Employment history is verified against employer, dates, title, paid status, contract, and payslips
- Misrepresenting work history is disqualifying
Benefits
Comp & perks- A one-month annual bonus
- 15 days of paid leave a year, rising with tenure, plus your own country's public holidays
- Paid sick leave
- A health allowance
- A coworking allowance
- Paid trial from day one: half rate for the first two weeks, full rate from week three onward
- Completion payment when you finish the trial, whether or not we hire you
- Payment for days worked if the trial ends early