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Operations Associate – Client Delivery
Drop Zero Digital. Help grow Drop Zero Digital’s AI image service.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong operational decision-making and ownership in hiring or client delivery processes, with a focus on effective communication and time management. Capable of managing timelines, tracking progress, and addressing issues proactively.
Highest-signal resume keywords
Operational Decision-MakingHiring Operations ManagementClient Delivery ManagementStrong Written EnglishTime Tracking Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Proactive Problem-SolvingEffective CommunicationOrganizational Skills
Tools & Technologies
Time Tracking Tool
Industry Keywords
Candidate SourcingClient Work ManagementEmployment VerificationProcess Improvement
About the role
Key responsibilities & impact- Help grow Drop Zero Digital’s AI image service.
- Own either the hiring machine or client delivery operations, with the area decided during the paid trial.
- For hiring operations: find, screen, and hire people; run the funnel end to end; source candidates; chase, schedule, maintain the tracker, and identify process failures.
- For client delivery operations: plan, brief, chase, and ship client work; manage timelines; brief the team properly; and prevent work from stalling.
- Notice what has slipped, decide what to do, and close issues without being asked.
- Make real operational decisions every day and take ownership of their outcomes.
- Participate in a six- to eight-week paid trial performing the real job.
- Make decisions on live work from the first week and respond to direct feedback.
Requirements
What you’ll need- Full time once hired, and this is your only job.
- During the paid trial, work 4 hours a day with us, 2 of them at a fixed time inside our working day; you can keep your current job during the trial.
- If you pass, give notice and join full time within 30 days.
- Reliable internet, at least 30 Mbps down and 5 Mbps up, tested live with us.
- Strong written English.
- Based in Brazil.
- Track working time with the company’s time tracking tool from day one.
- Must have held a full-time job at some point in the last 12 months.
- Employment history is verified through employer, dates, title, paid status, contract, and payslips.
- Misrepresenting employment history is disqualifying.
Benefits
Comp & perks- 1300 USD per month on hire, set by responsibility and demonstrated capability, not by how long you have worked.
- Pass your 90-day review and your pay goes up by 50 percent.
- A one-month annual bonus.
- 15 days of paid leave a year, rising with tenure, plus your own country's public holidays.
- Paid sick leave.
- A health allowance.
- A coworking allowance.
- Paid trial: half rate for the first two weeks, full rate from week three onward, and a completion payment when you finish the trial.
- If the trial stops early, payment for the days worked.