Operations Associate – Client Delivery

Drop Zero Digital

. Help grow Drop Zero Digital’s fastest-growing AI image service.

Posted 10/17/2026full-timeRemote • BulgariaJuniorMid-Level💰 $14,400 - $21,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong decision-making abilities and effective communication skills while managing hiring or client delivery operations. Capable of identifying and resolving process inefficiencies and maintaining accurate employment records.

Highest-signal resume keywords

Decision-MakingClient Delivery OperationsHiring OperationsTime TrackingStrong Written English

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Process ImprovementSourcingSchedulingTracker MaintenanceClient BriefingTimeline ManagementIssue ResolutionEmployment Verification

Soft Skills

Independent Decision-MakingConstructive Feedback ResponseClear CommunicationReliability

Tools & Technologies

Time Tracking Tool

Industry Keywords

AI Image ServiceClient WorkHiring FunnelEmployment History

About the role

Key responsibilities & impact

Help grow Drop Zero Digital’s fastest-growing AI image service.
Own either the hiring machine or client delivery operations, with the area determined during the trial.
For hiring operations: run the funnel end to end, including sourcing, chasing, scheduling, tracker maintenance, and identifying broken processes.
For client delivery operations: plan, brief, chase, and ship client work; hold timelines; brief the team properly; and prevent work from stalling.
Notice slipped work, decide what to do, and close issues without being asked.
Make real calls every day and be judged on the quality of decisions.
Make decisions on live work during the trial and respond to direct feedback on their outcomes.

Requirements

What you’ll need

Full time once hired, and this is your only job.
During the paid trial you work 4 hours a day with us, 2 of them at a fixed time inside our working day, and you can keep your current job.
If you pass, you give notice and join us full time within 30 days.
Reliable internet, at least 30 Mbps down and 5 Mbps up, tested live with us.
Strong written English.
Based in Bulgaria.
You track your working time with our time tracking tool from day one.
You need to have held a full-time job at some point in the last 12 months.
Employment history must be accurately represented and verified with employer, dates, title, paid status, contract, and payslips.
Complete an application and short asynchronous interview, aptitude tests with a published floor, a short video introduction, a verification step, a paid screen, and a paid trial.
Able to make decisions independently, own decisions, identify appropriate decision ownership, respond constructively to feedback, improve quickly, identify failing processes, and write clearly and honestly.

Benefits

Comp & perks

1200 USD per month on hire, set by responsibility and demonstrated capability, not by how long you have worked.
Pass your 90-day review and your pay goes up by 50 percent.
A one-month annual bonus.
15 days of paid leave a year, rising with tenure, plus your own country's public holidays.
Paid sick leave.
A health allowance.
A coworking allowance.
Paid screen of a few days and paid trial of six to eight weeks.
Completion payment when you finish the trial, whether or not we hire you.
If we stop early, you are paid for the days you worked.