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Operations Associate – Hiring, Client Delivery
Drop Zero Digital. Own either the hiring machine or client delivery operations, with the area decided during the trial .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong ownership and decision-making capabilities in hiring or client delivery operations, with a focus on process improvement and effective communication. Proficient in managing timelines and addressing issues proactively while maintaining reliability and accountability.
Highest-signal resume keywords
Hiring Operations ManagementClient Delivery OperationsProcess ImprovementStrong Written EnglishTime Tracking
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Decision-MakingCommunicationProblem-SolvingReliabilityOwnership
Tools & Technologies
Time Tracking Tool
Industry Keywords
SourcingScreeningSchedulingFunnel ManagementTracker MaintenanceClient Work ManagementTimelinesAsynchronous InterviewAptitude TestsVideo Introduction
About the role
Key responsibilities & impact- Own either the hiring machine or client delivery operations, with the area decided during the trial
- For hiring operations: run sourcing, screening, scheduling, funnel management, tracker maintenance, and identify broken processes
- For client delivery operations: plan, brief, chase, and ship client work; maintain timelines and prevent stalls
- Notice what has slipped, decide what to do, and close issues without being asked
- Make real daily decisions and take ownership of their outcomes
- Identify when processes are failing and communicate problems clearly and honestly
- Make decisions on live work during the paid trial and respond to direct feedback
Requirements
What you’ll need- Full time once hired, and this is your only job
- During the paid trial, work 4 hours a day, with 2 hours at a fixed time inside the working day; current job may be kept during the trial
- If successful, give notice and join full time within 30 days
- Reliable internet with at least 30 Mbps download and 5 Mbps upload, tested live
- Strong written English
- Based in Romania
- Track working time with the company's time tracking tool from day one
- Have held a full-time job at some point in the last 12 months
- Able to complete the application, asynchronous interview, aptitude tests, video introduction, verification, paid screen, and paid trial process
Benefits
Comp & perks- 1200 USD per month on hire, set by responsibility and demonstrated capability, not by how long you have worked
- Pass your 90-day review and your pay goes up by 50 percent
- A one-month annual bonus
- 15 days of paid leave a year, rising with tenure, plus your own country's public holidays
- Paid sick leave
- A health allowance
- A coworking allowance
- Completion payment when you finish the trial, whether or not we hire you
- Paid screen and paid trial; half rate for the first two weeks, full rate from week three onward
- If employment stops early, payment for the days worked