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Operations Associate – Hiring, Client Delivery
Drop Zero Digital. Own either the hiring machine or client delivery operations, with the area assigned during the trial based on strengths.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong operational decision-making and ownership in hiring or client delivery processes, with a focus on identifying and resolving inefficiencies. Proficient in time tracking and maintaining clear communication in English.
Highest-signal resume keywords
Operational Decision-MakingProcess ImprovementTime TrackingStrong Written EnglishClient Delivery Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
OwnershipReliabilityAttention to Detail
Tools & Technologies
Time Tracking Tool
Industry Keywords
Hiring OperationsClient Delivery OperationsSourcingScreeningSchedulingTracker MaintenanceProcess IdentificationWork History VerificationRemote WorkBulgaria
About the role
Key responsibilities & impact- Own either the hiring machine or client delivery operations, with the area assigned during the trial based on strengths.
- For hiring operations, run the funnel end to end: sourcing, screening, chasing, scheduling, tracker maintenance, and identifying broken processes.
- For client delivery operations, plan, brief, chase, and ship client work; hold timelines, brief the team properly, and prevent work from stalling.
- Notice what has slipped, decide what to do, and close it without being asked.
- Make real operational decisions every day and take ownership of their outcomes.
- Identify failing processes, including company processes, and report them clearly.
- Participate in a paid six-to-eight-week trial performing the real job and making decisions on live work.
Requirements
What you’ll need- Full time once hired, and this is your only job.
- During the paid trial, work 4 hours a day with us, 2 of them at a fixed time inside our working day; you can keep your current job during the trial.
- If you pass, give notice and join full time within 30 days.
- Reliable internet, at least 30 Mbps down and 5 Mbps up, tested live with us.
- Strong written English.
- Based in Bulgaria.
- You track your working time with our time tracking tool from day one.
- You need to have held a full-time job at some point in the last 12 months.
- Work history is verified through employer, dates, title, paid status, contract, and payslips.
- Misrepresenting work history is disqualifying.
Benefits
Comp & perks- 2100 USD per month from day one, set by responsibility and demonstrated capability, not by how long you have worked.
- A one-month annual bonus.
- 15 days of paid leave a year, rising with tenure, plus your own country's public holidays.
- Paid sick leave.
- A health allowance.
- A coworking allowance.
- Completion payment when you finish the six-to-eight-week trial, whether or not we hire you.
- Half rate for the first two trial weeks and full rate from week three onward.