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Operations Associate – Hiring, Client Delivery
Drop Zero Digital. Grow Drop Zero Digital’s AI image service .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong operational decision-making and ownership in hiring or client delivery processes, with a focus on identifying and resolving issues efficiently. Proficient in managing timelines and maintaining clear communication in a remote work environment.
Highest-signal resume keywords
Operational Decision-MakingHiring Funnel ManagementClient Delivery OperationsStrong Written EnglishTime Tracking
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Problem-SolvingCommunicationAttention to Detail
Tools & Technologies
Time Tracking Tool
Industry Keywords
Remote WorkHiring OperationsClient ManagementProcess Improvement
About the role
Key responsibilities & impact- Grow Drop Zero Digital’s AI image service
- Own either the hiring machine or client delivery operations, with the area determined during the trial
- For hiring operations, run the hiring funnel end to end, including sourcing, screening, chasing, scheduling, tracker maintenance, and identifying broken processes
- For client delivery operations, plan, brief, chase, and ship client work, hold timelines, brief the team, and prevent work from stalling
- Notice what has slipped, decide what to do, and close issues without being asked
- Make real operational decisions daily and take ownership of their outcomes
- Identify failing processes, including company processes, and report them clearly
- Participate in the application, testing, interviews, aptitude tests, and six-to-eight-week paid trial process
- Make decisions on live work from the first week of the trial and respond to feedback
Requirements
What you’ll need- Full time once hired, and this is your only job
- During the paid trial, work 4 hours a day with the company, including 2 hours at a fixed time inside the working day
- If you pass the trial, give notice and join full time within 30 days
- Reliable internet with at least 30 Mbps download and 5 Mbps upload, tested live with the company
- Strong written English
- Based in South Africa
- Track working time with the company’s time tracking tool from day one
- Have held a full-time job at some point in the last 12 months
- Work history is verified through employer, dates, title, paid status, contract, and payslips
- Misrepresenting work history is disqualifying
Benefits
Comp & perks- 2100 USD per month from day one, set by responsibility and demonstrated capability, not by how long you have worked
- A one-month annual bonus
- 15 days of paid leave a year, rising with tenure, plus your own country’s public holidays
- Paid sick leave
- A health allowance
- A coworking allowance
- Paid trial from day one
- Half rate for the first two weeks of the paid trial, full rate from week three onward
- Completion payment when you finish the trial, whether or not you are hired
- If the trial stops early, payment for the days worked