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Communications and Social Media Manager
DuckDuckGo. Write social media copy . Manage social media mentions and communities . Coordinate proactive announcements across press, social, and community channels . Manage incoming press requests . Report regularly and track key
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in social media management and communications, with a strong focus on content development, community engagement, and performance measurement. Proven ability to collaborate across teams and manage multiple campaigns effectively.
Highest-signal resume keywords
Social Media ManagementContent DevelopmentMedia RelationsPerformance MeasurementProject Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Social Media CopywritingCommunity ManagementCampaign MeasurementContent PlanningReporting Metrics
Soft Skills
Excellent Writing SkillsStrong JudgmentCollaborationMulti-taskingCommunication
Tools & Technologies
XFacebookRedditLinkedInInstagramTikTokThreadsBluesky
Industry Keywords
Public RelationsTech IndustryOnline CulturePress RelationshipsCommunity Engagement
About the role
Key responsibilities & impact- Write social media copy
- Manage social media mentions and communities
- Coordinate proactive announcements across press, social, and community channels
- Manage incoming press requests
- Report regularly and track key performance metrics
- Serve as the directly responsible individual on projects from scoping through postmortem
- Collaborate with product, design, legal, support, and leadership
- Announce DuckDuckGo products and features
- Run multi-week social campaigns, including baseline measurement, content planning, weekly reporting, and recommendations
Requirements
What you’ll need- 6+ years in communications, including PR and social media, ideally in tech
- Excellent writing skills and ability to explain products clearly without jargon
- Hands-on content development and community management experience on X, Facebook, Reddit, LinkedIn, Instagram, TikTok, Threads, and Bluesky
- Media relations experience, including pitching journalists, handling inquiries, and building press relationships
- Experience measuring social media and earned media reach, engagement, sentiment, and campaign impact and producing insightful reports
- Fluency in online culture and strong judgment about when to join conversations
- Ability to manage multiple campaigns, content calendars, and approval cycles concurrently with cross-functional team members
- Proven ability to manage projects from kickoff through delivery
- Legally authorized to work in the country of residence
- Successful completion of a background check
- Average full-time commitment of 40 hours per week
- Availability to attend meetings on camera via video conferencing
Benefits
Comp & perks- Stock options/equity
- Company-sponsored health benefits for team members based in the United States
- Paid parental leave
- Office setup allowance
- Co-working allowance
- Flexible work arrangement with no core hours
- Global all-hands meetup and team retreat travel encouraged at least twice yearly