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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in community and event management, with a focus on building relationships within the healthcare sector. Proven ability to drive engagement and retention through strategic planning and execution of virtual and in-person events.
Highest-signal resume keywords
Community ManagementEvent PlanningRelationship BuildingCross-Functional CollaborationHealthcare Industry Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Event ManagementContent ProductionBudget ManagementCampaign CreationCustomer Experience Workflow Development
Soft Skills
Strong Communication SkillsEnthusiasm for Supporting CliniciansOwnership and AccountabilityComfort with Experimentation
Industry Keywords
HealthcareHealth-TechFranchise OperationsProvider Network GrowthVirtual Communities
About the role
Key responsibilities & impact- Own the build and operation of Duet’s virtual communities, including the Founders Community and Scaler community
- Develop programming and engagement models connected to Duet’s customer journey and content
- Drive community engagement and event attendance as indicators of retention and referral
- Build relationships with nurse-practitioner practice owners
- Plan and run virtual and in-person events, including partnerships with NP associations, vendors, influencers, and conferences
- Run webinars, virtual events, courses, in-person dinners, happy hours, and trips
- Own event budgets, logistics, vendors, and follow-up
- Coordinate course and content production with internal stakeholders and contractors
- Keep content current as payer and regulatory realities change by market
- Build customer experience workflows for practices in Duet’s communities
- Create campaigns to engage practice owners at the right time
- Collaborate with Growth, Product, and Engineering to automate processes and develop handoffs as community members become customers
- Build the community operating playbook and define strategic priorities and resource needs with GTM, Operations, and Product
Requirements
What you’ll need- 3–5 years of experience in a role combining high ownership, community/event management, and cross-functional execution
- Healthcare, health-tech, franchise operations, or provider network growth backgrounds are relevant
- Experience planning and running virtual and in-person events, including webinars, dinners, and trips
- Relationship-building skills and enthusiasm for supporting clinicians on entrepreneurial journeys
- Track record of owning a metric not fully controlled and moving it forward
- Comfort building from a blank page and experimenting
- Strong written and verbal communication skills
- Located in NYC and able to work hybrid in office Monday–Wednesday
Benefits
Comp & perks- Variable bonus tied to pipeline generated through communities
- Equity
