Account Executive

Duke Energy Corporation

. Manage strategic issues and cultivate relationships with Duke Energy’s largest and most complex commercial and industrial customers .

Posted 10/9/2026full-timeSpartanburg • South Carolina • United StatesSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing complex customer relationships and developing strategic plans to enhance customer satisfaction and drive business growth. Possesses extensive knowledge of electric distribution systems and the ability to navigate regulatory environments while coordinating cross-functional teams.

Highest-signal resume keywords

Customer Relationship ManagementElectric Distribution Systems KnowledgeBusiness Development ExperienceNegotiation SkillsCEM Certification

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Strategic PlanningProject ManagementAnalytical SkillsProblem ResolutionEnergy Distribution Knowledge

Soft Skills

Interpersonal SkillsCommunication SkillsConflict ResolutionDecision-Making SkillsTeam Coordination

Certifications & Qualifications

CEM Certification

Industry Keywords

Customer AdvocacyDemand Response ProgramsRenewable Energy OptionsMarket TrendsRegulatory Developments

About the role

Key responsibilities & impact

Manage strategic issues and cultivate relationships with Duke Energy’s largest and most complex commercial and industrial customers
Enhance customer satisfaction, strengthen external partnerships, build customer advocacy, and identify earnings-growth opportunities
Develop and execute strategies supporting business objectives, policy priorities, and reputation management
Establish and maintain relationships at all levels within customer organizations
Advise customers on rate structures, billing options, demand response programs, and renewable options
Lead negotiations and resolve customer issues as primary decision maker
Own and coordinate the entire customer relationship with internal departments and senior leadership
Partner with economic development teams to identify and manage new projects or expansions
Identify and position technical products and service solutions
Manage sales processes from needs assessment through solution delivery
Coordinate customer service projects and load growth opportunities
Develop and execute strategic plans and project action plans
Monitor and communicate market trends, forecasts, and environmental and regulatory developments
Serve as primary liaison between customers and internal teams
Provide outage information and restoration updates during emergency and storm events
Educate customers on regulatory and legislative matters and emerging technologies
Maintain technical knowledge of industrial processes, energy delivery methods, electric systems, and customer systems
Support internal cross-functional teams in developing solutions for large business customers

Requirements

What you’ll need

Bachelor’s degree AND five (5) years minimum required related experience
In lieu of degree(s) and experience listed above: High School/GED AND nine (9) years minimum required related experience
Ability to pass the CEM certification test
Valid driver’s license
Ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future
Experience managing relationships with large and complex customers and/or key stakeholders
Ability to develop results-oriented business relationships
Extensive knowledge of electric distribution and transmission systems and grid operations
Knowledge of customer-side energy distribution and energy-consuming systems and processes
Excellent interpersonal, communication, presentation, conflict resolution, and negotiation skills
Business development experience
Excellent judgment and decision-making skills
Ability to manage multiple projects and issues simultaneously
Effective analytical, problem identification, and resolution skills
Ability to maintain composure during highly stressful situations
Ability to work in a team environment and coordinate resources in a matrixed organization
Proven self-starter with a results-oriented mindset and ability to work with minimal supervision
Ability to engage 24/7 for emergent customer needs
Ability to live within a reasonable commute, not greater than 50 miles one way, to the posted reporting location
Travel requirements: 15–25%

Benefits

Comp & perks

Friendly work environment
Opportunities for growth and development
Recognition for your work
Competitive pay and benefits
Relocation assistance not provided