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Engineering Design Associate
Duke Energy Corporation. Provide work management system, Design Tool data entry, and general support to Designers .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in work management systems and effective communication with internal and external stakeholders. Capable of supporting design processes and managing project details while adhering to safety and operational guidelines.
Highest-signal resume keywords
Work Management Systems ProficiencyMicrosoft Office Suite ProficiencyEffective Communication SkillsCustomer Service SkillsTeam Collaboration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data EntryProject ManagementComputer-Based Drawing ToolsE&CP Processes KnowledgeWork Order PreparationConstruction Print PreparationJob Status ReportingCustomer Information System ManagementField Notes UtilizationTemplate Application
Soft Skills
Interpersonal SkillsStress ManagementFlexibilityDependabilityCollaboration
Certifications & Qualifications
Valid Driver's License
Industry Keywords
Design Tool Data EntryCorrective MaintenanceRoutine Program WorkStorm SupportSafety CultureHuman Performance Safety
About the role
Key responsibilities & impact- Provide work management system, Design Tool data entry, and general support to Designers
- Manage system queues and enter projects into the work management system using field notes, templates, Expert Designer, or other methods
- Apply standard designs to lower-complexity corrective maintenance, follow-up, and routine program work
- Assist Designers with work order preparation for overhead and underground revenue work, major projects, and maintenance/program work
- Copy and translate Designer sketches and notes into construction prints attached to work orders
- Complete work orders that do not require a field visit or Designer guidance
- Verify and complete work management system dependencies before releasing jobs
- Update work order status, project comments, customer comments, and contact information
- Communicate and coordinate with internal and external customers and responsible parties
- Contact customers to confirm project details and schedules
- Manage Designer communications, including customer outages, letters, manually generated CIAC invoices, and other customer communications
- Coordinate requests between Designers, Schedulers, Construction and Maintenance Specialists, and other stakeholders
- Report job status details to Designers, C&M Specialists, and contract construction crews
- Handle customer information system inquiries and centralized group requests
- Support centralized subdivision design requests and help Designers obtain customer information system data
- Prepare for and provide storm support as needed
- Participate in safety meetings and support Human Performance safety culture
- Follow ergonomics and office safety guidelines
- Support corporate initiatives and continuous learning and development
Requirements
What you’ll need- Associate's Degree
- In lieu of degree: high school diploma and 2 years of work-related experience
- Valid Driver's License
- Excellent customer skills
- Effective written and verbal communication and interpersonal skills
- Ability to collaborate effectively in a team environment
- Proficiency in Microsoft Office suite
- Flexibility and dependability during storm events and regular work
- Ability to effectively manage stressful situations
- Proficiency in computer-based work management systems
- Knowledge of E&CP processes, work management systems, and related computer applications
- Experience using computer-based drawing tools
- Ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future
- Ability to live within a reasonable commute of the designated Duke Energy facility, not greater than 50 miles one way
- Ability to report to the assigned Duke Energy facility as required and directed by the manager, averaging 3 full workdays per regular workweek
- Ability to travel 5–15%
Benefits
Comp & perks- Friendly work environment
- Opportunities for growth and development
- Recognition for your work
- Competitive pay and benefits
- Hybrid work arrangement
- Relocation assistance as applicable (not provided for this position)